Teller Supervisor Jobs in Detroit, MI
A Teller Supervisor in the banking industry is primarily responsible for supervising teller staff, ensuring that they provide excellent customer service, and overseeing their daily operations. This involves managing the teller line, resolving customer complaints, training and coaching tellers, implementing bank policies and procedures, and assisting with bank audits. The Teller Supervisor is also responsible for handling more complex transactions and balancing the vault, ATM and teller cash drawers. They are often the first point of contact for escalated customer issues and have the authority to approve transactions beyond the limit of tellers.
To successfully perform these tasks, a Teller Supervisor should have excellent customer service and communication skills, strong leadership and management abilities, and a thorough understanding of banking operations and regulations. They should also be proficient in using banking software and technology. A background in finance, business or a related field is often required, as well as several years of experience in the banking industry. Some positions may also require certifications such as the Certified Bank Teller (CBT) or Certified Financial Services Auditor (CFSA). Prior to becoming a Teller Supervisor, an individual may hold positions as a Bank Teller, Lead Teller, or Customer Service Representative in the banking industry.
As a Teller Lead within PNC's Retail Banking organization, you will be based in Westlake, Ohio at the Detroit-Crocker branch....
- Saint Clair Shores, MI (11 miles from Detroit, MI)
- 21 days ago
- Saint Clair Shores, MI (11 miles from Detroit, MI)
- 21 days ago
Founded by a small group of educators, Michigan Schools & Government Credit Union (MSGCU) has been providing quality financial services to the community for 70 years and welcomes everyone in...
Full Time Vault Teller - Livonia branch
- Livonia, MI (15 miles from Detroit, MI)
- 45+ days ago
- Livonia, MI (15 miles from Detroit, MI)
- 45+ days ago
Are you a detail-oriented professional with a passion for accuracy and security? As a Vault Teller, you'll play a critical role in managing cash operations, balancing vault transactions, and...
- Farmington Hills, MI (20 miles from Detroit, MI)
- 45+ days ago
- Farmington Hills, MI (20 miles from Detroit, MI)
- 45+ days ago
This position will be based in Farmington Hill, MI at the 12 Mile /Orchard Lake Office retail banking branch....
- Dearborn, MI (6 miles from Detroit, MI)
- 60+ days ago
- Dearborn, MI (6 miles from Detroit, MI)
- 60+ days ago
Henry Ford College presents an opportunity for a Senior Teller in the Cashiers Office in the Office of Student Accounts. The Senior Teller is responsible for the basic function of completing...
Demographic Data for Detroit, MI
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Salary for Teller Supervisor Jobs in Detroit, MI
Required or preferred licenses and certifications for Teller Supervisor positions.
Highest Education Level
Teller Supervisors in Detroit, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Teller Supervisor position
- Check Cashing
- Retail Banking
- Vault Balancing
- ATM Balancing
- BSA
- Commercial Banking
- Cross Selling
- Mortgage Processing
- Branch Management
- Wire Transfers
- Anti-Money Laundering
- Wealth Management
- Financial Services
- Internal Control
- Fraud Investigation
- Appraisal
- Client Services
- Cash Handling
- Cash Management
- 10 Key
- Resolution
- Notary Public
- Problem Resolution
- Customer Satisfaction
- Referrals
- Risk Management
- Inbound/Outbound Calling
- Microsoft Windows
- Listening
- Customer Relations
- High School Diploma
- Retail
- Decision Making
- Prioritizing
- Written Communication
- Auditing
- Telephone Skills
- Coaching
- Regulations
- Policy Development
- Sales
- Problem Solving
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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