Teller Supervisor Jobs in Covington, KY
A Teller Supervisor in the banking industry is primarily responsible for supervising teller staff, ensuring that they provide excellent customer service, and overseeing their daily operations. This involves managing the teller line, resolving customer complaints, training and coaching tellers, implementing bank policies and procedures, and assisting with bank audits. The Teller Supervisor is also responsible for handling more complex transactions and balancing the vault, ATM and teller cash drawers. They are often the first point of contact for escalated customer issues and have the authority to approve transactions beyond the limit of tellers.
To successfully perform these tasks, a Teller Supervisor should have excellent customer service and communication skills, strong leadership and management abilities, and a thorough understanding of banking operations and regulations. They should also be proficient in using banking software and technology. A background in finance, business or a related field is often required, as well as several years of experience in the banking industry. Some positions may also require certifications such as the Certified Bank Teller (CBT) or Certified Financial Services Auditor (CFSA). Prior to becoming a Teller Supervisor, an individual may hold positions as a Bank Teller, Lead Teller, or Customer Service Representative in the banking industry.
- Cincinnati, OH (7 miles from Covington, KY)
- 12 days ago
- Cincinnati, OH (7 miles from Covington, KY)
- 12 days ago
Location: 301 East Fourth Street - Cincinnati, Ohio 45202 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Lead Teller,...
- Cincinnati, OH (7 miles from Covington, KY)
- 13 days ago
- Cincinnati, OH (7 miles from Covington, KY)
- 13 days ago
Position Overview** At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...
- Cincinnati, OH (14 miles from Covington, KY)
- 15 days ago
- Cincinnati, OH (14 miles from Covington, KY)
- 15 days ago
As a Lead Teller within PNC's Retail Banking Organization, you will be based in Cincinnati, OH, at the Northgate branch....
- Cincinnati, OH (7 miles from Covington, KY)
- 27 days ago
- Cincinnati, OH (7 miles from Covington, KY)
- 27 days ago
As a Teller Lead within PNC's Retail Banking Organization, you will be based in Cincinnati, OH, at the Delhi branch....
- Villa Hills, KY (3 miles from Covington, KY)
- 45+ days ago
- Villa Hills, KY (3 miles from Covington, KY)
- 45+ days ago
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...
Armed Non Driving Vault Teller PM - Cincinnati, OH
- Cincinnati, OH (7 miles from Covington, KY)
- 60+ days ago
- Cincinnati, OH (7 miles from Covington, KY)
- 60+ days ago
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses...
Demographic Data for Covington, KY
Moving to Covington, KY? Find some basic demographic data about Covington, KY below.
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Salary for Teller Supervisor Jobs in Covington, KY
Highest Education Level
Teller Supervisors in Covington, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Teller Supervisor position
- Personal Banker
- Check Cashing
- Retail Banking
- Vault Balancing
- ATM Balancing
- BSA
- Commercial Banking
- Account Maintenance
- Cross Selling
- Mortgage Processing
- Foreign Exchange
- Financial Services
- Branch Management
- Wealth Management
- Service Standards
- Anti-Money Laundering
- Fraud Investigation
- Appraisal
- Cash Management
- Client Services
- 10 Key
- Cash Handling
- Resolution
- Notary Public
- Problem Resolution
- Referrals
- Customer Satisfaction
- Risk Management
- Finance
- Listening
- Customer Relations
- Retail
- High School Diploma
- Auditing
- Written Communication
- Telephone Skills
- Employee Development
- Coaching
- Regulations
- Policy Development
- Sales
- Problem Solving
- Bilingual
- Time Management
- Research Skills
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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