Teller Supervisor Jobs in Sherwood, AR
A Teller Supervisor in the banking industry is primarily responsible for supervising teller staff, ensuring that they provide excellent customer service, and overseeing their daily operations. This involves managing the teller line, resolving customer complaints, training and coaching tellers, implementing bank policies and procedures, and assisting with bank audits. The Teller Supervisor is also responsible for handling more complex transactions and balancing the vault, ATM and teller cash drawers. They are often the first point of contact for escalated customer issues and have the authority to approve transactions beyond the limit of tellers.
To successfully perform these tasks, a Teller Supervisor should have excellent customer service and communication skills, strong leadership and management abilities, and a thorough understanding of banking operations and regulations. They should also be proficient in using banking software and technology. A background in finance, business or a related field is often required, as well as several years of experience in the banking industry. Some positions may also require certifications such as the Certified Bank Teller (CBT) or Certified Financial Services Auditor (CFSA). Prior to becoming a Teller Supervisor, an individual may hold positions as a Bank Teller, Lead Teller, or Customer Service Representative in the banking industry.
This job was posted by : For moreinformation, please see: Teller Supervisor ensures that the teller area is managedefficiently and effectively and that transactions are conducted withspeed and accuracy...
- Beebe, AR (24 miles from Sherwood, AR)
- 30+ days ago
- Beebe, AR (24 miles from Sherwood, AR)
- 30+ days ago
Completes required BSA/AML training and other compliance training asassigned.\21. Perform any other related duties as required or assigned....
- Little Rock, AR (10 miles from Sherwood, AR)
- 60+ days ago
- Little Rock, AR (10 miles from Sherwood, AR)
- 60+ days ago
GENERAL DESCRIPTION OF POSITION The Teller Supervisor ensures that the teller area is managed efficiently and effectively and that transactions are conducted with speed and accuracy while meeting or...
Demographic Data for Sherwood, AR
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Salary for Teller Supervisor Jobs in Sherwood, AR
Highest Education Level
Teller Supervisors in Sherwood, AR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Teller Supervisor position
- Check Cashing
- Retail Banking
- Mortgage Lending
- Vault Balancing
- ATM Balancing
- Lending
- BSA
- Commercial Banking
- Cross Selling
- OFAC
- Mortgage Processing
- Wire Transfers
- Financial Services
- Branch Management
- Wealth Management
- Service Standards
- Anti-Money Laundering
- Fraud Investigation
- Appraisal
- Cash Management
- Client Services
- 10 Key
- Cash Handling
- Resolution
- Notary Public
- Problem Resolution
- Customer Satisfaction
- Referrals
- Risk Management
- Finance
- Microsoft Windows
- Decision Making
- Customer Relations
- Listening
- Retail
- High School Diploma
- Auditing
- Written Communication
- Telephone Skills
- Coaching
- Regulations
- Policy Development
- Sales
- Problem Solving
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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