Operations Manager Jobs in Massachusetts
An Operations Manager in the banking industry is responsible for overseeing the daily operations and ensuring efficiency and effectiveness in all operational aspects of the bank. They manage operational systems, conduct audits, and work towards improving operational processes. They may also be responsible for budgeting, reporting, and managing risk within the operations department. Important tasks include ensuring compliance with banking regulations, implementing operational changes, and managing the operations team. They are critical in maintaining customer satisfaction and meeting business objectives.
The Operations Manager should have strong problem-solving skills, excellent leadership abilities, and a good understanding of banking operations and procedures. They should be familiar with banking software and technology, have excellent communication skills, and have strong analytical and decision-making abilities. Relevant certifications can include a Certified Bank Compliance Officer (CBCO) or Certified Operations Professional (COP). Individuals typically progress to the Operations Manager role after serving in roles such as Operations Supervisor, Branch Manager, or Risk and Compliance Officer within the Banking industry.
Apply Req ID: Req1394252 Date posted 04/10/2025 Branch Operations Manager, Shrewsbury, MA Shrewsbury, United States of America USA Job Family Description: Responsible for the day-to-day operations of...
Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust...
The Branch Operations Manager will maintain excellent service standards, respond efficiently to customer inquiries, and strive for high customer satisfaction....
Branch Operations Manager, North Boston, MACountry: USA Job Function Description: Responsible for the administration and day-to-day operations of branches by resolving customer issues, generating new...
Demographic Data for Massachusetts
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Operations Manager Online Courses and Training Opportunities
Salary for Operations Manager Jobs in Massachusetts
Highest Education Level
Operations Managers in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Operations Manager position
- Inventory Management
- Driving
- Benefits Administration
- Payroll Processing
- Ordering
- Cost Management
- Performance Management
- Employee Retention
- Root Cause Analysis
- Purchase Orders
- Material Handling
- Fleet Management
- Process Management
- Rent Collection
- Social Skills
- Budget Planning
- Budgets
- Field Service
- Building Codes
- Service Delivery
- Education Experience
- Building Construction
- Bill of Materials
- Reimbursement
- Associates
- Zoom Meetings
- Consumer Lending
- Account Maintenance
- Automated Clearing House
- Treasury
- Branch Management
- Wire Transfers
- Financial Services
- Service Standards
- Financial Operations
- Internal Control
- Appraisal
- Complaint Resolution
- Customer Satisfaction
- Referrals
- Finance
- Operations Management
- Process Improvement
- Listening
- Customer Relations
- High School Diploma
- Retail
- Prioritizing
- Auditing
- Mentoring
- Collaboration
- Employee Development
- Bachelor's Degree
- Coaching
- Reporting
- Regulations
- Policy Development
- Sales
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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