Head Teller Jobs in Appleton, WI
A Head Teller oversees the operations of a bank's teller line, ensuring that the bank provides excellent customer service. They handle complex transactions, balance cash drawers, and resolve customer issues. This role requires strong leadership skills to manage and train other tellers, monitor their performance and provide feedback. A Head Teller also holds responsibility for ensuring compliance with bank policies and procedures while facilitating daily operations like preparing reports and managing cash shipments.
The role requires excellent customer service skills, attention to detail, and strong mathematical skills. Important certifications can include anti-money laundering (AML) or Certified Fraud Examiner (CFE) certifications, benefitting those who handle sensitive transactions. Prior to becoming a Head Teller, individuals might have roles such as a Bank Teller, Customer Service Representative, or Assistant Branch Manager, gaining necessary experience in banking operations, customer service, and cash handling.
As Head Teller, you'll provide leadership on the Teller line by troubleshooting questions, giving guidance, delivering on-the-spot and structured coaching, and ensuring operational excellence, while...
As an Assistant Head Teller, you will work closely with the Head Teller to provide support on the Teller line by troubleshooting questions, giving guidance, and ensuring operational soundness, while...
- Neenah, WI (9 miles from Appleton, WI)
- 28 days ago
- Neenah, WI (9 miles from Appleton, WI)
- 28 days ago
Position Purpose Upholds the Credit Union’s mission of “We do the right thing one member, one employee, and one experience at a time to strengthen the communities we serve” by assisting the Teller...
- Green Bay, WI (22 miles from Appleton, WI)
- 30+ days ago
- Green Bay, WI (22 miles from Appleton, WI)
- 30+ days ago
Position Purpose Upholds the Credit Union’s mission of “We do the right thing one member, one employee, and one experience at a time to strengthen the communities we serve” by ensuring the quality...
- Green Bay, WI (22 miles from Appleton, WI)
- 45+ days ago
- Green Bay, WI (22 miles from Appleton, WI)
- 45+ days ago
Direct the day-to-day operations activities of the Teller area including but not limited to: teller balancing, ordering cash, cash vault balancing, scheduling teller staff, ordering supplies, and completing...
- Green Bay, WI (22 miles from Appleton, WI)
- 45+ days ago
- Green Bay, WI (22 miles from Appleton, WI)
- 45+ days ago
Position Purpose Upholds the Credit Union’s mission of “We do the right thing one member, one employee, and one experience at a time to strengthen the communities we serve” by ensuring the quality...
Demographic Data for Appleton, WI
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Salary for Head Teller Jobs in Appleton, WI
Highest Education Level
Head Tellers in Appleton, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Head Teller position
- Check Cashing
- Retail Banking
- Mortgage Lending
- Vault Balancing
- ATM Balancing
- Lending
- BSA
- Commercial Banking
- Cross Selling
- OFAC
- Mortgage Processing
- Wire Transfers
- Financial Services
- Branch Management
- Wealth Management
- Service Standards
- Anti-Money Laundering
- Fraud Investigation
- Appraisal
- Cash Management
- Client Services
- 10 Key
- Cash Handling
- Resolution
- Notary Public
- Problem Resolution
- Customer Satisfaction
- Referrals
- Risk Management
- Finance
- Decision Making
- Customer Relations
- Listening
- Retail
- High School Diploma
- Auditing
- Written Communication
- Telephone Skills
- Coaching
- Employee Development
- Regulations
- Policy Development
- Sales
- Problem Solving
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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