Head Teller Jobs in Norfolk, VA

A Head Teller oversees the operations of a bank's teller line, ensuring that the bank provides excellent customer service. They handle complex transactions, balance cash drawers, and resolve customer issues. This role requires strong leadership skills to manage and train other tellers, monitor their performance and provide feedback. A Head Teller also holds responsibility for ensuring compliance with bank policies and procedures while facilitating daily operations like preparing reports and managing cash shipments.

The role requires excellent customer service skills, attention to detail, and strong mathematical skills. Important certifications can include anti-money laundering (AML) or Certified Fraud Examiner (CFE) certifications, benefitting those who handle sensitive transactions. Prior to becoming a Head Teller, individuals might have roles such as a Bank Teller, Customer Service Representative, or Assistant Branch Manager, gaining necessary experience in banking operations, customer service, and cash handling.

1-2 of 2 Jobs

Teller Supervisor I

  • Norfolk, VA
  • 1 day ago
  • Norfolk, VA
  • 1 day ago

ATM balancing per Bank policy and manage any problems. Adhere to and ensure that all security policies and procedures are enforced....

Head Teller

  • Virginia Beach, VA (16 miles from Norfolk, VA)
  • 45+ days ago
  • Virginia Beach, VA (16 miles from Norfolk, VA)
  • 45+ days ago

Old Point National Bank is looking for a dynamic and customer-focused Head Teller to join our vibrant team....

Demographic Data for Norfolk, VA

Moving to Norfolk, VA? Find some basic demographic data about Norfolk, VA below.

Local
National
237,981
5,383
Large

Head Teller Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Coggno
Responsibilities of the Teller
With all the online and ATM banking we do these days, some people might think the teller's job is no longer important. This simply isn't the case. Tellers are still a vital part of most financial...
John Academy
Bank Teller Course
Overview Bank Tellers are responsible for handling liquid cash-related matters directly with customers. Start your journey in this role with our Bank Teller Course. This course is designed to help...
Coggno
Teller Cash Handling
Tellers have several responsibilities and play a critical role in the success of financial institutions. One of their most important duties is to manage cash transactions. So, in this video, we're...
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Salary for Head Teller Jobs in Norfolk, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Head Tellers in Norfolk, VA offer the following education background
Bachelor's Degree
32.0%
High School or GED
28.3%
Associate's Degree
14.3%
Vocational Degree or Certification
10.2%
Master's Degree
9.5%
Some College
3.7%
Some High School
1.2%
Doctorate Degree
0.8%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Head Tellers in Norfolk, VA
None
48.3%
Less than 1 year
43.8%
1-2 years
7.9%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Head Teller position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!