Head Teller Jobs in Norfolk, VA
A Head Teller oversees the operations of a bank's teller line, ensuring that the bank provides excellent customer service. They handle complex transactions, balance cash drawers, and resolve customer issues. This role requires strong leadership skills to manage and train other tellers, monitor their performance and provide feedback. A Head Teller also holds responsibility for ensuring compliance with bank policies and procedures while facilitating daily operations like preparing reports and managing cash shipments.
The role requires excellent customer service skills, attention to detail, and strong mathematical skills. Important certifications can include anti-money laundering (AML) or Certified Fraud Examiner (CFE) certifications, benefitting those who handle sensitive transactions. Prior to becoming a Head Teller, individuals might have roles such as a Bank Teller, Customer Service Representative, or Assistant Branch Manager, gaining necessary experience in banking operations, customer service, and cash handling.
- Chesapeake, VA (7 miles from Norfolk, VA)
- 5 days ago
- Chesapeake, VA (7 miles from Norfolk, VA)
- 5 days ago
Old Point National Bank is looking for a dynamic and customer-focused Head Teller to join our vibrant team....
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 6 days ago
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 6 days ago
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...
- Virginia Beach, VA (10 miles from Norfolk, VA)
- 6 days ago
- Virginia Beach, VA (10 miles from Norfolk, VA)
- 6 days ago
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...
Demographic Data for Norfolk, VA
Moving to Norfolk, VA? Find some basic demographic data about Norfolk, VA below.
Head Teller Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Head Teller Jobs in Norfolk, VA
Highest Education Level
Head Tellers in Norfolk, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Head Teller position
- Personal Banker
- Check Cashing
- Retail Banking
- Vault Balancing
- ATM Balancing
- Lending
- BSA
- Commercial Banking
- Account Maintenance
- Cross Selling
- OFAC
- Wire Transfers
- Mortgage Processing
- Financial Services
- Branch Management
- Service Standards
- Anti-Money Laundering
- Fraud Investigation
- General Ledger
- Cash Management
- Client Services
- 10 Key
- Cash Handling
- Notary Public
- Resolution
- Problem Resolution
- Customer Satisfaction
- Referrals
- Risk Management
- Decision Making
- Microsoft Windows
- Listening
- Customer Relations
- Retail
- High School Diploma
- Auditing
- Written Communication
- Telephone Skills
- Coaching
- Regulations
- Policy Development
- Sales
- Problem Solving
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills