Head Teller Jobs in Middlefield, OH
A Head Teller oversees the operations of a bank's teller line, ensuring that the bank provides excellent customer service. They handle complex transactions, balance cash drawers, and resolve customer issues. This role requires strong leadership skills to manage and train other tellers, monitor their performance and provide feedback. A Head Teller also holds responsibility for ensuring compliance with bank policies and procedures while facilitating daily operations like preparing reports and managing cash shipments.
The role requires excellent customer service skills, attention to detail, and strong mathematical skills. Important certifications can include anti-money laundering (AML) or Certified Fraud Examiner (CFE) certifications, benefitting those who handle sensitive transactions. Prior to becoming a Head Teller, individuals might have roles such as a Bank Teller, Customer Service Representative, or Assistant Branch Manager, gaining necessary experience in banking operations, customer service, and cash handling.
A Lead Teller receives and processes all transactions for customer related business, but not limited to check cashing, deposits, and loan payments, safe deposit rent payments, sales of negotiable instruments...
A Lead Teller receives and processes all transactions for customer related business, but not limited to check cashing, deposits, and loan payments, safe deposit rent payments, sales of negotiable instruments...
- Ravenna, OH (21 miles from Middlefield, OH)
- 10 days ago
- Ravenna, OH (21 miles from Middlefield, OH)
- 10 days ago
Location: 145 North Chestnut Street - Ravenna, Ohio 44266 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Lead Teller,...
Demographic Data for Middlefield, OH
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Head Teller Online Courses and Training Opportunities
Title Synonyms
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Salary for Head Teller Jobs in Middlefield, OH
Required or preferred licenses and certifications for Head Teller positions.
Highest Education Level
Head Tellers in Middlefield, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Head Teller position
- Check Cashing
- Retail Banking
- Vault Balancing
- ATM Balancing
- BSA
- Commercial Banking
- Cross Selling
- Mortgage Processing
- Branch Management
- Wire Transfers
- Anti-Money Laundering
- Wealth Management
- Financial Services
- Internal Control
- Fraud Investigation
- Appraisal
- Client Services
- Cash Handling
- Cash Management
- 10 Key
- Resolution
- Notary Public
- Problem Resolution
- Customer Satisfaction
- Referrals
- Risk Management
- Inbound/Outbound Calling
- Microsoft Windows
- Listening
- Customer Relations
- High School Diploma
- Retail
- Decision Making
- Prioritizing
- Written Communication
- Auditing
- Telephone Skills
- Coaching
- Regulations
- Policy Development
- Sales
- Problem Solving
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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