Head Teller Jobs in Mason, OH
A Head Teller oversees the operations of a bank's teller line, ensuring that the bank provides excellent customer service. They handle complex transactions, balance cash drawers, and resolve customer issues. This role requires strong leadership skills to manage and train other tellers, monitor their performance and provide feedback. A Head Teller also holds responsibility for ensuring compliance with bank policies and procedures while facilitating daily operations like preparing reports and managing cash shipments.
The role requires excellent customer service skills, attention to detail, and strong mathematical skills. Important certifications can include anti-money laundering (AML) or Certified Fraud Examiner (CFE) certifications, benefitting those who handle sensitive transactions. Prior to becoming a Head Teller, individuals might have roles such as a Bank Teller, Customer Service Representative, or Assistant Branch Manager, gaining necessary experience in banking operations, customer service, and cash handling.
Universal Banker Operations Specialist Supervisor - Head Teller
- Lebanon, OH (8 miles from Mason, OH)
- 7 days ago
- Lebanon, OH (8 miles from Mason, OH)
- 7 days ago
Build Your Future Here: Thinking of changing jobs or starting your career at a growing company with an award-winning culture? Well you are in the right place. Join us on our journey to being the...
- Cincinnati, OH (15 miles from Mason, OH)
- 29 days ago
- Cincinnati, OH (15 miles from Mason, OH)
- 29 days ago
Location: 301 East Fourth Street - Cincinnati, Ohio 45202 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Lead Teller,...
- Cincinnati, OH (15 miles from Mason, OH)
- 60+ days ago
- Cincinnati, OH (15 miles from Mason, OH)
- 60+ days ago
Position Overview** At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...
- Cincinnati, OH (17 miles from Mason, OH)
- 60+ days ago
- Cincinnati, OH (17 miles from Mason, OH)
- 60+ days ago
As a Lead Teller within PNC's Retail Banking Organization, you will be based in Cincinnati, OH, at the Northgate branch....
- Cincinnati, OH (15 miles from Mason, OH)
- 60+ days ago
- Cincinnati, OH (15 miles from Mason, OH)
- 60+ days ago
As a Teller Lead within PNC's Retail Banking Organization, you will be based in Cincinnati, OH, at the Delhi branch....
Demographic Data for Mason, OH
Moving to Mason, OH? Find some basic demographic data about Mason, OH below.
Head Teller Online Courses and Training Opportunities
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Salary for Head Teller Jobs in Mason, OH
Highest Education Level
Head Tellers in Mason, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Head Teller position
- Check Cashing
- Retail Banking
- Vault Balancing
- ATM Balancing
- Commercial Banking
- BSA
- Account Maintenance
- Automated Clearing House
- Wire Transfers
- Mortgage Processing
- Financial Services
- Foreign Exchange
- Branch Management
- Wealth Management
- Internal Control
- Service Standards
- Anti-Money Laundering
- Fraud Investigation
- Appraisal
- 10 Key
- Client Services
- Cash Handling
- Resolution
- Notary Public
- Referrals
- Problem Resolution
- Customer Satisfaction
- Risk Management
- Microsoft Windows
- Decision Making
- Listening
- Retail
- Auditing
- High School Diploma
- Customer Relations
- Written Communication
- Coaching
- Telephone Skills
- Mentoring
- Collaboration
- Policy Development
- Regulations
- Problem Solving
- Sales
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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