Head Teller Jobs in New York
A Head Teller oversees the operations of a bank's teller line, ensuring that the bank provides excellent customer service. They handle complex transactions, balance cash drawers, and resolve customer issues. This role requires strong leadership skills to manage and train other tellers, monitor their performance and provide feedback. A Head Teller also holds responsibility for ensuring compliance with bank policies and procedures while facilitating daily operations like preparing reports and managing cash shipments.
The role requires excellent customer service skills, attention to detail, and strong mathematical skills. Important certifications can include anti-money laundering (AML) or Certified Fraud Examiner (CFE) certifications, benefitting those who handle sensitive transactions. Prior to becoming a Head Teller, individuals might have roles such as a Bank Teller, Customer Service Representative, or Assistant Branch Manager, gaining necessary experience in banking operations, customer service, and cash handling.
Location: 121 W Manlius Street - East Syracuse, New York 13057 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Lead...
Location: 41 Main Street - Massena, New York 13662 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Lead Teller, you act...
Conduct routine audits and properly document audits as required by branch management and company policy. Assist in maintaining/improving branches. Lowers compliance rating....
Strategy: Participate in the overall success of the branch, Retail Banking and organizational goals by meeting or exceeding assigned performance goals and metrics....
Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration....
Summary: Dime Community Bank (Dime) is currently hiring for a Head Teller at its Hauppauge Branch in Long Island....
Cross-sells the Bank's products and services to promote branch growth....
The Head Teller maintains additional supervisory responsibilities, overseeing tellers and their operations....
Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration....
Minimum 2 years' retail banking experience preferred. Bilingual English-Russian preferred....
Validate Teachers checks cashed in the branch and verify reports against actual checks and online images Monitor/report on ATM activity by verifying deposits and cash remaining in machines, compute...
Locations available: Huntington branch Summary: Supervises a teller line that processes a variety of financial transactions including check cashing, withdrawals, deposits, and loan payments....
In addition to supervising teller staff, the Head Teller collaborates with branch management to achieve sales goals, enhance customer satisfaction, and support overall branch performance....
Consider an exciting opportunity as part of our retail banking team....
Cross-sells and refers credit union products and services....
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Salary for Head Teller Jobs in New York
Highest Education Level
Head Tellers in New York offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Head Teller position
- Check Cashing
- Retail Banking
- Vault Balancing
- ATM Balancing
- Commercial Banking
- BSA
- Account Maintenance
- Automated Clearing House
- Wire Transfers
- Mortgage Processing
- Financial Services
- Foreign Exchange
- Branch Management
- Wealth Management
- Internal Control
- Service Standards
- Anti-Money Laundering
- Fraud Investigation
- Appraisal
- 10 Key
- Client Services
- Cash Handling
- Resolution
- Notary Public
- Referrals
- Problem Resolution
- Customer Satisfaction
- Risk Management
- Microsoft Windows
- Decision Making
- Listening
- Retail
- Auditing
- High School Diploma
- Customer Relations
- Written Communication
- Coaching
- Telephone Skills
- Mentoring
- Collaboration
- Policy Development
- Regulations
- Problem Solving
- Sales
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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