Head Teller Jobs in Southfield, MI
A Head Teller oversees the operations of a bank's teller line, ensuring that the bank provides excellent customer service. They handle complex transactions, balance cash drawers, and resolve customer issues. This role requires strong leadership skills to manage and train other tellers, monitor their performance and provide feedback. A Head Teller also holds responsibility for ensuring compliance with bank policies and procedures while facilitating daily operations like preparing reports and managing cash shipments.
The role requires excellent customer service skills, attention to detail, and strong mathematical skills. Important certifications can include anti-money laundering (AML) or Certified Fraud Examiner (CFE) certifications, benefitting those who handle sensitive transactions. Prior to becoming a Head Teller, individuals might have roles such as a Bank Teller, Customer Service Representative, or Assistant Branch Manager, gaining necessary experience in banking operations, customer service, and cash handling.
Essential Duties Process all teller activities including check cashing, account withdrawals, deposits, account transfers, loan payments, account validation and account inquiries Process mail and night...
- Royal Oak, MI (7 miles from Southfield, MI)
- 15 days ago
- Royal Oak, MI (7 miles from Southfield, MI)
- 15 days ago
Founded by a small group of educators, Michigan Schools & Government Credit Union (MSGCU) has been providing quality financial services to the community for 70 years and welcomes everyone in...
- Hamtramck, MI (14 miles from Southfield, MI)
- 17 days ago
- Hamtramck, MI (14 miles from Southfield, MI)
- 17 days ago
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...
- Brighton, MI (24 miles from Southfield, MI)
- 30+ days ago
- Brighton, MI (24 miles from Southfield, MI)
- 30+ days ago
Location: 8199 Challis Road - Brighton, Michigan 48116 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Lead Teller, you...
- Farmington Hills, MI (5 miles from Southfield, MI)
- 30+ days ago
- Farmington Hills, MI (5 miles from Southfield, MI)
- 30+ days ago
Founded by a small group of educators, Michigan Schools & Government Credit Union (MSGCU) has been providing quality financial services to the community for 70 years and welcomes everyone in...
Senior Teller - Cashier's Office
- Dearborn, MI (14 miles from Southfield, MI)
- 45+ days ago
- Dearborn, MI (14 miles from Southfield, MI)
- 45+ days ago
Henry Ford College presents an opportunity for a Senior Teller in the Cashiers Office in the Office of Student Accounts. The Senior Teller is responsible for the basic function of completing...
Demographic Data for Southfield, MI
Moving to Southfield, MI? Find some basic demographic data about Southfield, MI below.
Head Teller Online Courses and Training Opportunities
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Salary for Head Teller Jobs in Southfield, MI
Highest Education Level
Head Tellers in Southfield, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Head Teller position
- Check Cashing
- Retail Banking
- Vault Balancing
- ATM Balancing
- Commercial Banking
- BSA
- Account Maintenance
- Automated Clearing House
- Wire Transfers
- Mortgage Processing
- Financial Services
- Foreign Exchange
- Branch Management
- Wealth Management
- Internal Control
- Service Standards
- Anti-Money Laundering
- Fraud Investigation
- Appraisal
- 10 Key
- Client Services
- Cash Handling
- Resolution
- Notary Public
- Referrals
- Problem Resolution
- Customer Satisfaction
- Risk Management
- Microsoft Windows
- Decision Making
- Listening
- Retail
- Auditing
- High School Diploma
- Customer Relations
- Written Communication
- Coaching
- Telephone Skills
- Mentoring
- Collaboration
- Policy Development
- Regulations
- Problem Solving
- Sales
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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