Head Teller Jobs in Livonia, MI
A Head Teller oversees the operations of a bank's teller line, ensuring that the bank provides excellent customer service. They handle complex transactions, balance cash drawers, and resolve customer issues. This role requires strong leadership skills to manage and train other tellers, monitor their performance and provide feedback. A Head Teller also holds responsibility for ensuring compliance with bank policies and procedures while facilitating daily operations like preparing reports and managing cash shipments.
The role requires excellent customer service skills, attention to detail, and strong mathematical skills. Important certifications can include anti-money laundering (AML) or Certified Fraud Examiner (CFE) certifications, benefitting those who handle sensitive transactions. Prior to becoming a Head Teller, individuals might have roles such as a Bank Teller, Customer Service Representative, or Assistant Branch Manager, gaining necessary experience in banking operations, customer service, and cash handling.
- Detroit, MI (15 miles from Livonia, MI)
- 8 days ago
- Detroit, MI (15 miles from Livonia, MI)
- 8 days ago
As a Teller Lead within PNC's Retail Banking organization, you will be based in Westlake, Ohio at the Detroit-Crocker branch....
- Saint Clair Shores, MI (24 miles from Livonia, MI)
- 21 days ago
- Saint Clair Shores, MI (24 miles from Livonia, MI)
- 21 days ago
Founded by a small group of educators, Michigan Schools & Government Credit Union (MSGCU) has been providing quality financial services to the community for 70 years and welcomes everyone in...
Are you a detail-oriented professional with a passion for accuracy and security? As a Vault Teller, you'll play a critical role in managing cash operations, balancing vault transactions, and...
- Farmington Hills, MI (9 miles from Livonia, MI)
- 45+ days ago
- Farmington Hills, MI (9 miles from Livonia, MI)
- 45+ days ago
This position will be based in Farmington Hill, MI at the 12 Mile /Orchard Lake Office retail banking branch....
- Dearborn, MI (10 miles from Livonia, MI)
- 60+ days ago
- Dearborn, MI (10 miles from Livonia, MI)
- 60+ days ago
Henry Ford College presents an opportunity for a Senior Teller in the Cashiers Office in the Office of Student Accounts. The Senior Teller is responsible for the basic function of completing...
Demographic Data for Livonia, MI
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Head Teller Online Courses and Training Opportunities
Title Synonyms
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Salary for Head Teller Jobs in Livonia, MI
Required or preferred licenses and certifications for Head Teller positions.
Highest Education Level
Head Tellers in Livonia, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Head Teller position
- Check Cashing
- Retail Banking
- Vault Balancing
- Account Opening
- ATM Balancing
- BSA
- Commercial Banking
- Cross Selling
- Mortgage Processing
- Branch Management
- Wire Transfers
- Anti-Money Laundering
- Wealth Management
- Financial Services
- Fraud Investigation
- Appraisal
- Client Services
- Cash Handling
- Cash Management
- 10 Key
- Resolution
- Notary Public
- Problem Resolution
- Customer Satisfaction
- Referrals
- Risk Management
- Inbound/Outbound Calling
- Microsoft Windows
- Listening
- Customer Relations
- High School Diploma
- Retail
- Decision Making
- Prioritizing
- Written Communication
- Auditing
- Telephone Skills
- Coaching
- Regulations
- Policy Development
- Sales
- Problem Solving
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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