Head Teller Jobs in Detroit, MI
A Head Teller oversees the operations of a bank's teller line, ensuring that the bank provides excellent customer service. They handle complex transactions, balance cash drawers, and resolve customer issues. This role requires strong leadership skills to manage and train other tellers, monitor their performance and provide feedback. A Head Teller also holds responsibility for ensuring compliance with bank policies and procedures while facilitating daily operations like preparing reports and managing cash shipments.
The role requires excellent customer service skills, attention to detail, and strong mathematical skills. Important certifications can include anti-money laundering (AML) or Certified Fraud Examiner (CFE) certifications, benefitting those who handle sensitive transactions. Prior to becoming a Head Teller, individuals might have roles such as a Bank Teller, Customer Service Representative, or Assistant Branch Manager, gaining necessary experience in banking operations, customer service, and cash handling.
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...
- Detroit, MI (4 miles from Detroit, MI)
- 2 days ago
- Detroit, MI (4 miles from Detroit, MI)
- 2 days ago
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...
As a Teller Lead within PNC's Retail Banking organization, you will be based in Westlake, Ohio at the Detroit-Crocker branch....
- Saint Clair Shores, MI (11 miles from Detroit, MI)
- 30+ days ago
- Saint Clair Shores, MI (11 miles from Detroit, MI)
- 30+ days ago
Founded by a small group of educators, Michigan Schools & Government Credit Union (MSGCU) has been providing quality financial services to the community for 70 years and welcomes everyone in...
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Full Time Vault Teller - Livonia branch
- Livonia, MI (15 miles from Detroit, MI)
- 60+ days ago
- Livonia, MI (15 miles from Detroit, MI)
- 60+ days ago
Are you a detail-oriented professional with a passion for accuracy and security? As a Vault Teller, you'll play a critical role in managing cash operations, balancing vault transactions, and...
- Dearborn, MI (6 miles from Detroit, MI)
- 60+ days ago
- Dearborn, MI (6 miles from Detroit, MI)
- 60+ days ago
Henry Ford College presents an opportunity for a Senior Teller in the Cashiers Office in the Office of Student Accounts. The Senior Teller is responsible for the basic function of completing...
Demographic Data for Detroit, MI
Moving to Detroit, MI? Find some basic demographic data about Detroit, MI below.
Head Teller Online Courses and Training Opportunities
Title Synonyms
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Salary for Head Teller Jobs in Detroit, MI
Required or preferred licenses and certifications for Head Teller positions.
Highest Education Level
Head Tellers in Detroit, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Head Teller position
- Prioritizing
- Check Cashing
- Retail Banking
- Vault Balancing
- ATM Balancing
- BSA
- Commercial Banking
- Mortgage Processing
- Cross Selling
- Branch Management
- Wire Transfers
- Financial Services
- Anti-Money Laundering
- Internal Control
- Fraud Investigation
- Appraisal
- Client Services
- Cash Handling
- Cash Management
- 10 Key
- Resolution
- Notary Public
- Problem Resolution
- Customer Satisfaction
- Referrals
- Risk Management
- Inbound/Outbound Calling
- Microsoft Windows
- Customer Relations
- High School Diploma
- Listening
- Decision Making
- Retail
- Written Communication
- Auditing
- Telephone Skills
- Coaching
- Regulations
- Policy Development
- Sales
- Problem Solving
- Teamwork
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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