Head Teller Jobs in Louisville, KY
A Head Teller oversees the operations of a bank's teller line, ensuring that the bank provides excellent customer service. They handle complex transactions, balance cash drawers, and resolve customer issues. This role requires strong leadership skills to manage and train other tellers, monitor their performance and provide feedback. A Head Teller also holds responsibility for ensuring compliance with bank policies and procedures while facilitating daily operations like preparing reports and managing cash shipments.
The role requires excellent customer service skills, attention to detail, and strong mathematical skills. Important certifications can include anti-money laundering (AML) or Certified Fraud Examiner (CFE) certifications, benefitting those who handle sensitive transactions. Prior to becoming a Head Teller, individuals might have roles such as a Bank Teller, Customer Service Representative, or Assistant Branch Manager, gaining necessary experience in banking operations, customer service, and cash handling.
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses...
As a Head Teller aka Service Associate III, your day will be filled with opportunities to actively supervise tellers at a branch location to ensure customer banking transactions are completed in a timely...
- Lagrange, KY (23 miles from Louisville, KY)
- 11 days ago
- Lagrange, KY (23 miles from Louisville, KY)
- 11 days ago
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...
As a Head Teller aka Service Associate III, your day will be filled with opportunities to actively supervise tellers at a branch location to ensure customer banking transactions are completed in a timely...
Demographic Data for Louisville, KY
Moving to Louisville, KY? Find some basic demographic data about Louisville, KY below.
Head Teller Online Courses and Training Opportunities
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Salary for Head Teller Jobs in Louisville, KY
Highest Education Level
Head Tellers in Louisville, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Head Teller position
- Check Cashing
- Retail Banking
- Mortgage Lending
- Vault Balancing
- ATM Balancing
- Lending
- BSA
- Commercial Banking
- Cross Selling
- OFAC
- Mortgage Processing
- Wire Transfers
- Financial Services
- Branch Management
- Wealth Management
- Service Standards
- Anti-Money Laundering
- Fraud Investigation
- Appraisal
- Cash Management
- Client Services
- 10 Key
- Cash Handling
- Resolution
- Notary Public
- Problem Resolution
- Customer Satisfaction
- Referrals
- Risk Management
- Finance
- Decision Making
- Customer Relations
- Listening
- Retail
- High School Diploma
- Auditing
- Written Communication
- Telephone Skills
- Coaching
- Employee Development
- Regulations
- Policy Development
- Sales
- Problem Solving
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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