Head Teller Jobs in Rockford, IL

A Head Teller oversees the operations of a bank's teller line, ensuring that the bank provides excellent customer service. They handle complex transactions, balance cash drawers, and resolve customer issues. This role requires strong leadership skills to manage and train other tellers, monitor their performance and provide feedback. A Head Teller also holds responsibility for ensuring compliance with bank policies and procedures while facilitating daily operations like preparing reports and managing cash shipments.

The role requires excellent customer service skills, attention to detail, and strong mathematical skills. Important certifications can include anti-money laundering (AML) or Certified Fraud Examiner (CFE) certifications, benefitting those who handle sensitive transactions. Prior to becoming a Head Teller, individuals might have roles such as a Bank Teller, Customer Service Representative, or Assistant Branch Manager, gaining necessary experience in banking operations, customer service, and cash handling.

1-2 of 2 Jobs

Full Time Teller Supervisor

  • Rockford, IL
  • 3 days ago
  • Rockford, IL
  • 3 days ago

Responsible for the supervision, training and coordination of job duties of tellers and Head tellers. Assist the Head tellers with questions they have on teller duties or balancing of checks....

Teller Lead

  • Rockford, IL
  • 21 days ago
  • Rockford, IL
  • 21 days ago

at Foresight Financial Group in Rockford, Illinois, United States Job Description To view full details and how to apply, please login or create a Job Seeker account

Demographic Data for Rockford, IL

Moving to Rockford, IL? Find some basic demographic data about Rockford, IL below.

Local
National
180,761
4,006
Medium/Lg

Head Teller Online Courses and Training Opportunities

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Coggno
Responsibilities of the Teller
With all the online and ATM banking we do these days, some people might think the teller's job is no longer important. This simply isn't the case. Tellers are still a vital part of most financial...
John Academy
Bank Teller Course
Overview Bank Tellers are responsible for handling liquid cash-related matters directly with customers. Start your journey in this role with our Bank Teller Course. This course is designed to help...
Coggno
Teller Cash Handling
Tellers have several responsibilities and play a critical role in the success of financial institutions. One of their most important duties is to manage cash transactions. So, in this video, we're...
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Salary for Head Teller Jobs in Rockford, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Head Tellers in Rockford, IL offer the following education background
Bachelor's Degree
32.0%
High School or GED
28.3%
Associate's Degree
14.3%
Vocational Degree or Certification
10.2%
Master's Degree
9.5%
Some College
3.7%
Some High School
1.2%
Doctorate Degree
0.8%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Head Tellers in Rockford, IL
None
48.3%
Less than 1 year
43.8%
1-2 years
7.9%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Head Teller position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!