Head Teller Jobs in Prospect Heights, IL
A Head Teller oversees the operations of a bank's teller line, ensuring that the bank provides excellent customer service. They handle complex transactions, balance cash drawers, and resolve customer issues. This role requires strong leadership skills to manage and train other tellers, monitor their performance and provide feedback. A Head Teller also holds responsibility for ensuring compliance with bank policies and procedures while facilitating daily operations like preparing reports and managing cash shipments.
The role requires excellent customer service skills, attention to detail, and strong mathematical skills. Important certifications can include anti-money laundering (AML) or Certified Fraud Examiner (CFE) certifications, benefitting those who handle sensitive transactions. Prior to becoming a Head Teller, individuals might have roles such as a Bank Teller, Customer Service Representative, or Assistant Branch Manager, gaining necessary experience in banking operations, customer service, and cash handling.
- Mount Prospect, IL (2 miles from Prospect Heights, IL)
- 6 days ago
- Mount Prospect, IL (2 miles from Prospect Heights, IL)
- 6 days ago
Responsibilities include: Operate a teller drawer to serve customers in lobby or drive up Recognize potential cross-sell opportunities and direct customers to appropriate bank personnel Take a proactive...
- Libertyville, IL (12 miles from Prospect Heights, IL)
- 8 days ago
- Libertyville, IL (12 miles from Prospect Heights, IL)
- 8 days ago
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...
- Bloomingdale, IL (13 miles from Prospect Heights, IL)
- 10 days ago
- Bloomingdale, IL (13 miles from Prospect Heights, IL)
- 10 days ago
Additional Responsibilities for Senior Tellers: Has some authority to make check/cash disbursement decisions....
- Palatine, IL (5 miles from Prospect Heights, IL)
- 15 days ago
- Palatine, IL (5 miles from Prospect Heights, IL)
- 15 days ago
Responsibilities include: Operate a teller drawer to serve customers in lobby or drive up Recognize potential cross-sell opportunities and direct customers to appropriate bank personnel Take a proactive...
Teller Supervisor (Brighton Park) Bilingual Spanish Required - Chicago, IL
- Chicago, IL (19 miles from Prospect Heights, IL)
- 16 days ago
- Chicago, IL (19 miles from Prospect Heights, IL)
- 16 days ago
Responsibilities include: Operate a teller drawer to serve customers in lobby or drive up Recognize potential cross-sell opportunities and direct customers to appropriate bank personnel Take a proactive...
- Broadview, IL (16 miles from Prospect Heights, IL)
- 30+ days ago
- Broadview, IL (16 miles from Prospect Heights, IL)
- 30+ days ago
GardaWorld is shaping the future of cash management! We provide our clients with solutions in every phase of their cash supply chain, including secured transportation, cash management, cash vault...
- Northbrook, IL (4 miles from Prospect Heights, IL)
- 60+ days ago
- Northbrook, IL (4 miles from Prospect Heights, IL)
- 60+ days ago
Summary: Supervises the teller department by ensuring that all Bank policies/procedures are followed and directing workflow and efficiencies. Responds to requests for assistance from staff and...
Demographic Data for Prospect Heights, IL
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Salary for Head Teller Jobs in Prospect Heights, IL
Highest Education Level
Head Tellers in Prospect Heights, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Head Teller position
- Check Cashing
- Retail Banking
- Vault Balancing
- ATM Balancing
- Commercial Banking
- BSA
- Account Maintenance
- Automated Clearing House
- Wire Transfers
- Mortgage Processing
- Financial Services
- Foreign Exchange
- Branch Management
- Wealth Management
- Internal Control
- Service Standards
- Anti-Money Laundering
- Fraud Investigation
- Appraisal
- 10 Key
- Client Services
- Cash Handling
- Resolution
- Notary Public
- Referrals
- Problem Resolution
- Customer Satisfaction
- Risk Management
- Microsoft Windows
- Decision Making
- Listening
- Retail
- Auditing
- High School Diploma
- Customer Relations
- Written Communication
- Coaching
- Telephone Skills
- Mentoring
- Collaboration
- Policy Development
- Regulations
- Problem Solving
- Sales
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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