Head Teller Jobs in Aurora, IL
A Head Teller oversees the operations of a bank's teller line, ensuring that the bank provides excellent customer service. They handle complex transactions, balance cash drawers, and resolve customer issues. This role requires strong leadership skills to manage and train other tellers, monitor their performance and provide feedback. A Head Teller also holds responsibility for ensuring compliance with bank policies and procedures while facilitating daily operations like preparing reports and managing cash shipments.
The role requires excellent customer service skills, attention to detail, and strong mathematical skills. Important certifications can include anti-money laundering (AML) or Certified Fraud Examiner (CFE) certifications, benefitting those who handle sensitive transactions. Prior to becoming a Head Teller, individuals might have roles such as a Bank Teller, Customer Service Representative, or Assistant Branch Manager, gaining necessary experience in banking operations, customer service, and cash handling.
- Rolling Meadows, IL (23 miles from Aurora, IL)
- 6 days ago
- Rolling Meadows, IL (23 miles from Aurora, IL)
- 6 days ago
Responsibilities include: Operate a teller drawer to serve customers in lobby or drive up Recognize potential cross-sell opportunities and direct customers to appropriate bank personnel Take a proactive...
- Bloomingdale, IL (14 miles from Aurora, IL)
- 10 days ago
- Bloomingdale, IL (14 miles from Aurora, IL)
- 10 days ago
Additional Responsibilities for Senior Tellers: Has some authority to make check/cash disbursement decisions....
Makes check/cash disbursement decision and signs official checks. Coaches staff to ensure quality back-up is available during the supervisors absence....
- Broadview, IL (22 miles from Aurora, IL)
- 30+ days ago
- Broadview, IL (22 miles from Aurora, IL)
- 30+ days ago
GardaWorld is shaping the future of cash management! We provide our clients with solutions in every phase of their cash supply chain, including secured transportation, cash management, cash vault...
Demographic Data for Aurora, IL
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Salary for Head Teller Jobs in Aurora, IL
Highest Education Level
Head Tellers in Aurora, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Head Teller position
- Check Cashing
- Retail Banking
- Vault Balancing
- ATM Balancing
- Commercial Banking
- BSA
- Account Maintenance
- Automated Clearing House
- Wire Transfers
- Mortgage Processing
- Financial Services
- Foreign Exchange
- Branch Management
- Wealth Management
- Internal Control
- Service Standards
- Anti-Money Laundering
- Fraud Investigation
- Appraisal
- 10 Key
- Client Services
- Cash Handling
- Resolution
- Notary Public
- Referrals
- Problem Resolution
- Customer Satisfaction
- Risk Management
- Microsoft Windows
- Decision Making
- Listening
- Retail
- Auditing
- High School Diploma
- Customer Relations
- Written Communication
- Coaching
- Telephone Skills
- Mentoring
- Collaboration
- Policy Development
- Regulations
- Problem Solving
- Sales
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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