Electronic Banking Specialist Jobs in California
An Electronic Banking Specialist is responsible for providing support, maintenance and troubleshooting services for electronic banking systems. They facilitate online banking and electronic transactions, ensuring secure and efficient banking operations. They handle the setup and maintenance of online banking profiles, process electronic payments and transfers, and troubleshoot technical issues. They often interact with customers to resolve queries and issues regarding online transactions. They also provide training and guidance to customers on how to use electronic banking services. Therefore, customer service skills, technical skills, and knowledge of banking procedures are critical in this role.
For this position, a Bachelor's Degree in finance, business, or a related field is often required. Proficiency in computer systems and banking software is also necessary. Some employers may prefer candidates with a Certified Electronic Banking Specialist (CEBS) certification. Knowledge of banking regulations and laws, data analysis skills, and strong problem-solving abilities are also essential. Prior to becoming an Electronic Banking Specialist, a person might have roles such as a Bank Teller, Customer Service Representative, or Electronic Banking Coordinator. These positions provide the necessary background and experience in banking operations and customer service.
Qualifications include a High school diploma (Associates preferred), 2-3 years of digital banking or online account opening experience, strong client service, troubleshooting, and problem-solving skills...
ESSENTIAL FUNCTIONS: Cash Management Services : 70% Evaluate, analyze, implement, and support the deployment of new electronic banking products. Manage and complete product setup for ACH, Cash...
Demographic Data for California
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Electronic Banking Specialist Online Courses and Training Opportunities
Salary for Electronic Banking Specialist Jobs in California
Highest Education Level
Electronic Banking Specialists in California offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Electronic Banking Specialist position
- Account Opening
- BSA
- Automated Clearing House
- Treasury
- Treasury Management
- Wire Transfers
- Financial Services
- Fraud Investigation
- Account Reconciliation
- Reconciliations
- General Ledger
- Client Services
- Cash Management
- General Office Duties
- Risk Management
- Salesforce
- Accounting
- Listening
- Retail
- High School Diploma
- Decision Making
- Auditing
- Microsoft Outlook
- Written Communication
- Telephone Skills
- Data Entry
- Documentation
- Reporting
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Computer Skills
- Communication Skills
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