Customer Service Jobs in Waukesha, WI
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Car Rental Associate - Full Time Great Pay Health Benefits Employee Perks
- Milwaukee, WI (15 miles from Waukesha, WI)
- 4 hours ago
- Milwaukee, WI (15 miles from Waukesha, WI)
- 4 hours ago
service....
Pharmacy Customer Service Associate
- Oak Creek, WI (19 miles from Waukesha, WI)
- 9 hours ago
- Oak Creek, WI (19 miles from Waukesha, WI)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative (Part Time, Night Shift)
- Greenfield, WI (11 miles from Waukesha, WI)
- 9 hours ago
- Greenfield, WI (11 miles from Waukesha, WI)
- 9 hours ago
Our ideal candidate will have: + Superior customer service abilities + Excellent written and verbal communication skills + Working knowledge of computers and multi-line phone systems + High level of...
- Oconomowoc, WI (16 miles from Waukesha, WI)
- 17 hours ago
- Oconomowoc, WI (16 miles from Waukesha, WI)
- 17 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary (Overnight)
- Wauwatosa, WI (12 miles from Waukesha, WI)
- 3 days ago
- Wauwatosa, WI (12 miles from Waukesha, WI)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Cedarburg, WI (22 miles from Waukesha, WI)
- 4 days ago
- Cedarburg, WI (22 miles from Waukesha, WI)
- 4 days ago
and accurate basis, utilizing a clear understanding of the order-to-cash process to provide a high level of customer service....
- Brookfield, WI (6 miles from Waukesha, WI)
- 6 days ago
- Brookfield, WI (6 miles from Waukesha, WI)
- 6 days ago
service and problem resolution skills Proficient computer skills, especially Microsoft office applications Experience with department-specific systems Advanced knowledge of departmental and bank products...
- Mequon, WI (18 miles from Waukesha, WI)
- 6 days ago
- Mequon, WI (18 miles from Waukesha, WI)
- 6 days ago
Develop, revise and continuously improve GenMet\'s order entry and customer service instructions, policies, and procedures....
Retail Customer Service Associate
- Germantown, WI (14 miles from Waukesha, WI)
- 13 days ago
- Germantown, WI (14 miles from Waukesha, WI)
- 13 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Brown Deer, WI (15 miles from Waukesha, WI)
- 16 days ago
- Brown Deer, WI (15 miles from Waukesha, WI)
- 16 days ago
Milwaukee Manufacturing company looking for a Customer Service Rep!...
Financial Customer Service Professional
- Milwaukee, WI (15 miles from Waukesha, WI)
- 19 days ago
- Milwaukee, WI (15 miles from Waukesha, WI)
- 19 days ago
service experience (including but not limited to food service, retail, hospitality, teaching, military, or banking) OR two or more years of customer service experience Capability to work overtime as...
Registered Financial Customer Service Professional
- Milwaukee, WI (15 miles from Waukesha, WI)
- 19 days ago
- Milwaukee, WI (15 miles from Waukesha, WI)
- 19 days ago
service experience (including but not limited to food service, retail, hospitality, teaching, military, or banking) OR two or more years of customer service experience Capability to work overtime as...
Customer Service Associate - Temporary
- Franklin, WI (14 miles from Waukesha, WI)
- 23 days ago
- Franklin, WI (14 miles from Waukesha, WI)
- 23 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Part Time Customer Service Associate
- Milwaukee, WI (15 miles from Waukesha, WI)
- 25 days ago
- Milwaukee, WI (15 miles from Waukesha, WI)
- 25 days ago
customer service....
Your sharp problem-solving skills and ability to seize cross-selling opportunities will set you apart as a key asset to our team....
Demographic Data for Waukesha, WI
Moving to Waukesha, WI? Find some basic demographic data about Waukesha, WI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Waukesha, WI
Highest Education Level
Customer Services in Waukesha, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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