Customer Service Jobs in Barboursville, WV
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Store Retail Loss Prevention Customer Service Associate II
- Barboursville, WV
- moments ago
- Barboursville, WV
- moments ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate - Customer Service Center
- Huntington, WV (7 miles from Barboursville, WV)
- 1 hour ago
- Huntington, WV (7 miles from Barboursville, WV)
- 1 hour ago
Minimum of one year of banking or financial services in a customer service role preferred. Previous contact center experience preferred...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - PT - King's Daughters
- Ashland, KY (22 miles from Barboursville, WV)
- 12 days ago
- Ashland, KY (22 miles from Barboursville, WV)
- 12 days ago
Customer Service Representative at City National Bank (on-site) We are an EQUAL OPPORTUNITY EMPLOYER, INCLUDING DISABILITY/VETS Are you ready to join a team of award-winning customer service professionals...
Retail Customer Service Associate
- South Point, OH (16 miles from Barboursville, WV)
- 45+ days ago
- South Point, OH (16 miles from Barboursville, WV)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 432 Private Drive 288, South Point...
Commercial Banker - Business Banking
- Huntington, WV (7 miles from Barboursville, WV)
- 60+ days ago
- Huntington, WV (7 miles from Barboursville, WV)
- 60+ days ago
Job Description JOB SUMMARY: The Commercial Banker's primary responsibility is to obtain, promote, and manage a portfolio of existing and new loan customers including cross-selling new loans, products...
Demographic Data for Barboursville, WV
Moving to Barboursville, WV? Find some basic demographic data about Barboursville, WV below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Barboursville, WV
Highest Education Level
Customer Services in Barboursville, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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