Customer Service Jobs in Nashville, TN
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Business Development Representative
- Patton Logistics, Inc.
- Brentwood, TN (9 miles from Nashville, TN)
- 14 hours ago
- Patton Logistics, Inc.
- Brentwood, TN (9 miles from Nashville, TN)
- 14 hours ago
As part of the Patton Logistics family of entities, Route Consultant Purchasing Alliance (RCPA) is seeking a highly motivated Business Development Representative to join our team! At RCPA, we help...
Customer Service Associate - Customer Service Center
- Franklin, TN (22 miles from Nashville, TN)
- 3 hours ago
- Franklin, TN (22 miles from Nashville, TN)
- 3 hours ago
Minimum of one year of banking or financial services in a customer service role preferred. Previous contact center experience preferred...
Customer Service Representative I (Part-Time) - Hermitage
- Hermitage, TN (10 miles from Nashville, TN)
- 21 hours ago
- Hermitage, TN (10 miles from Nashville, TN)
- 21 hours ago
Customer Service Representative I (Part-time) - Hermitage JOB DUTIES AND RESPONSIBILITIES: Perform the duties of paying and receiving teller Balance cash drawer Perform branch capture duties Guard against...
Customer Service Representative I - Hermitage
- Hermitage, TN (10 miles from Nashville, TN)
- 21 hours ago
- Hermitage, TN (10 miles from Nashville, TN)
- 21 hours ago
Customer Service Representative I - Hermitage JOB DUTIES AND RESPONSIBILITIES: Perform the duties of paying and receiving teller Balance cash drawer Perform branch capture duties Guard against loss...
Lead Retail Customer Service Associate
- Brentwood, TN (9 miles from Nashville, TN)
- 3 days ago
- Brentwood, TN (9 miles from Nashville, TN)
- 3 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Customer Service Associate - Temporary
- Springfield, TN (24 miles from Nashville, TN)
- 4 days ago
- Springfield, TN (24 miles from Nashville, TN)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Mount Juliet, TN (18 miles from Nashville, TN)
- 5 days ago
- Mount Juliet, TN (18 miles from Nashville, TN)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Community Outreach & Customer Service Associate
- Smyrna, TN (20 miles from Nashville, TN)
- 10 days ago
- Smyrna, TN (20 miles from Nashville, TN)
- 10 days ago
We are looking for enthusiastic and motivated professionals to be an integral part of our community outreach and customer service team....
Market Client Service Representative
- Hendersonville, TN (15 miles from Nashville, TN)
- 13 days ago
- Hendersonville, TN (15 miles from Nashville, TN)
- 13 days ago
A Client Service Representative position is a key customer service position within the company....
Customer Service Representative
- Springfield, TN (24 miles from Nashville, TN)
- 18 days ago
- Springfield, TN (24 miles from Nashville, TN)
- 18 days ago
QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay....
Commercial Banker - Corp Banking Admin Nashville
- Franklin, TN (22 miles from Nashville, TN)
- 20 days ago
- Franklin, TN (22 miles from Nashville, TN)
- 20 days ago
Cross sell banking services to existing and perspective commercial customers. Assist with the coordination of CRA lending initiatives within the corporate lending department....
What You'll Do : Deliver elevated customer service with warmth, empathy, and professionalism Greet clients and manage the check-in/check-out process with efficiency and care Answer and triage phone...
The Part Time Flexible Customer Service Associate consults with customers on their rental....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative I - Gallatin
- Gallatin, TN (23 miles from Nashville, TN)
- 30+ days ago
- Gallatin, TN (23 miles from Nashville, TN)
- 30+ days ago
Customer Service Representative I - Gallatin JOB DUTIES AND RESPONSIBILITIES: Perform the duties of paying and receiving teller Balance cash drawer Perform branch capture duties Guard against loss by...
Demographic Data for Nashville, TN
Moving to Nashville, TN? Find some basic demographic data about Nashville, TN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Nashville, TN
Highest Education Level
Customer Services in Nashville, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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