Customer Service Jobs in Alcoa, TN
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Veterinary Client Service Representative
- Powell, TN (19 miles from Alcoa, TN)
- 20 hours ago
- Powell, TN (19 miles from Alcoa, TN)
- 20 hours ago
Job Overview: We are seeking a full-time customer service representative to join our outstanding team!...
Customer Service Associate Job Sevierville, TN
- Sevierville, TN (21 miles from Alcoa, TN)
- 1 day ago
- Sevierville, TN (21 miles from Alcoa, TN)
- 1 day ago
Bring JOY to YOUR Journey and ap ply today for our full-time Customer Service Associate position!...
Customer Service Associate - Temporary
- Concord Farr, TN (7 miles from Alcoa, TN)
- 5 days ago
- Concord Farr, TN (7 miles from Alcoa, TN)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Sales & Customer Service Associate
- Knoxville, TN (11 miles from Alcoa, TN)
- 6 days ago
- Knoxville, TN (11 miles from Alcoa, TN)
- 6 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Client Service Representative (Evening)
- Knoxville, TN (11 miles from Alcoa, TN)
- 7 days ago
- Knoxville, TN (11 miles from Alcoa, TN)
- 7 days ago
Additional certifications in customer service, veterinary care, or medical administration are a plus....
Customer Service Associate Job
- Oak Ridge, TN (20 miles from Alcoa, TN)
- 8 days ago
- Oak Ridge, TN (20 miles from Alcoa, TN)
- 8 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Pharmacy Customer Service Associate
- Maryville, TN (10 miles from Alcoa, TN)
- 10 days ago
- Maryville, TN (10 miles from Alcoa, TN)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Knoxville, TN (11 miles from Alcoa, TN)
- 13 days ago
- Knoxville, TN (11 miles from Alcoa, TN)
- 13 days ago
Skillfully review, validate, and process customer transactions with accuracy including check cashing, money transfer, and customer payments....
- Farragut, TN (11 miles from Alcoa, TN)
- 28 days ago
- Farragut, TN (11 miles from Alcoa, TN)
- 28 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Knoxville, TN (11 miles from Alcoa, TN)
- 30+ days ago
- Knoxville, TN (11 miles from Alcoa, TN)
- 30+ days ago
One year related experience required with customer service preferred....
- Knoxville, TN (11 miles from Alcoa, TN)
- 30+ days ago
- Knoxville, TN (11 miles from Alcoa, TN)
- 30+ days ago
service representatives to resolve payment issues or complete transactions Escalate complex issues to team leads as needed Monitor and manage daily workload to ensure timely completion of tasks Requirements...
- Knoxville, TN (11 miles from Alcoa, TN)
- 30+ days ago
- Knoxville, TN (11 miles from Alcoa, TN)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Commercial Banker - Knoxville, TN
- Knoxville, TN (11 miles from Alcoa, TN)
- 45+ days ago
- Knoxville, TN (11 miles from Alcoa, TN)
- 45+ days ago
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to...
Retail Customer Service Associate
- Knoxville, TN (11 miles from Alcoa, TN)
- 45+ days ago
- Knoxville, TN (11 miles from Alcoa, TN)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2920 Knoxville Center Dr, Knoxville...
Demographic Data for Alcoa, TN
Moving to Alcoa, TN? Find some basic demographic data about Alcoa, TN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Alcoa, TN
Highest Education Level
Customer Services in Alcoa, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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