Customer Service Jobs in South Dakota
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Works with prospective and contracted client companies to maintain positive and professional business-to-business customer service relations....
Supports commercial relationship managers and group managers with treasury and deposit products in partnership with internal bank Treasury, Retail Banking teams and other business line referral programs...
, and compliance in customer service Identify opportunities for customer service improvement, policy and procedure enhancement, and risk control development in customer service Make daily supervisory...
As a Customer Service Representative (CSR) at Dacotah Bank, you connect with our customers to build trusted relationships and help them achieve their financial goals....
Customer Service Representative/Bank Teller - North Sioux City, SD
- North Sioux City, SD
- 11 days ago
- North Sioux City, SD
- 11 days ago
Part-time hours (Monday - Friday)The Customer Service Representative position is responsible for demonstrating excellent customer service in accordance with the bank's core values....
About the role The Part-Time Bank Teller/Customer Service Representative role processes transactions accurately and efficiently in accordance with established policies and procedures....
Supports commercial relationship managers and group managers with treasury and deposit products in partnership with internal bank Treasury, Retail Banking teams and other business line referral programs...
Providing our customers with excellent customer service is a high priority. Benefits package including health - dental insurance, 401(k), paid vacation, Sick and Holiday Time....
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....
Customer Service Representative/Teller (Part-time) Martin SD
- Martin, SD
- 23 days ago
- Martin, SD
- 23 days ago
We are looking for friendly smiling faces to join our customer service team. To be considered as an applicant please complete and sign the online application form....
Associate Customer Service Representative Everyday Banking
- Sioux Falls, SD
- 28 days ago
- Sioux Falls, SD
- 28 days ago
About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
About the role The Bank Teller/Customer Service Representative role processes transactions accurately and efficiently in accordance with established policies and procedures....
of office equipment.- Has strong customer service skills and enjoys working with the public....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 925 Eglin St, Rapid City, SD 57701...
Demographic Data for South Dakota
Moving to South Dakota? Find some basic demographic data about South Dakota below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in South Dakota
Highest Education Level
Customer Services in South Dakota offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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