Customer Service Jobs in South Dakota

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 40 Jobs

Commercial Banker

  • Rapid City, SD
  • 10 hours ago
  • Rapid City, SD
  • 10 hours ago

solutions -Partnering closely with all team members, maximizing on opportunities to grow and retain business QUALIFICATIONS: -Bachelors Degree -2-3 years of banking experience, with focus on commercial lending...

Customer Service Associate - Temporary

  • Rapid City, SD
  • 1 day ago
  • Rapid City, SD
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative Part-Time

  • Brookings, SD
  • 2 days ago
  • Brookings, SD
  • 2 days ago

Education/Experience It is preferred to have previous banking experience and/or strong customer service and cash-handling experience....

Pharmacy Customer Service Associate

  • Mitchell, SD
  • 3 days ago
  • Mitchell, SD
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

This position supports customer service for mortgage customers....

Remote Work

Client Service Specialist

  • Rapid City, SD
  • 9 days ago
  • Rapid City, SD
  • 9 days ago

Works with prospective and contracted client companies to maintain positive and professional business-to-business customer service relations....

Client Service Specialist

  • Brookings, SD
  • 9 days ago
  • Brookings, SD
  • 9 days ago

Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc....

Customer Service Associate I

  • Sturgis, SD
  • 9 days ago
  • Sturgis, SD
  • 9 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Belle Fourche, SD
  • 9 days ago
  • Belle Fourche, SD
  • 9 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Mobridge, SD
  • 9 days ago
  • Mobridge, SD
  • 9 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Hot Springs, SD
  • 9 days ago
  • Hot Springs, SD
  • 9 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Redfield, SD
  • 9 days ago
  • Redfield, SD
  • 9 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Custer, SD
  • 9 days ago
  • Custer, SD
  • 9 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Eagle Butte, SD
  • 9 days ago
  • Eagle Butte, SD
  • 9 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Deadwood, SD
  • 9 days ago
  • Deadwood, SD
  • 9 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Demographic Data for South Dakota

Moving to South Dakota? Find some basic demographic data about South Dakota below.


Local
National
884,808
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Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
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Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
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Title Synonyms

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Salary for Customer Service Jobs in South Dakota

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in South Dakota offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.6%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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