Customer Service Jobs in Fort Mill, SC
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Pharmacy Customer Service Associate
- Matthews, NC (17 miles from Fort Mill, SC)
- 1 day ago
- Matthews, NC (17 miles from Fort Mill, SC)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....
Lead Customer Service Associate Job
- Matthews, NC (17 miles from Fort Mill, SC)
- 6 days ago
- Matthews, NC (17 miles from Fort Mill, SC)
- 6 days ago
Bring JOY to YOUR Journey and apply today for our Customer Service Associate position!...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Associate Customer Service Representative Everyday Banking
- Charlotte, NC (23 miles from Fort Mill, SC)
- 13 days ago
- Charlotte, NC (23 miles from Fort Mill, SC)
- 13 days ago
About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking....
Associate Customer Service Representative Everyday Banking
- Charlotte, NC (14 miles from Fort Mill, SC)
- 15 days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 15 days ago
About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking....
Sr. Surety Client Service Specialist
- Charlotte, NC (14 miles from Fort Mill, SC)
- 19 days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 19 days ago
Ability to provide superior customer service to the client and the sureties + Strong organizational skills in prioritizing duties and multi-tasking, with the ability to consistently meet deadlines +...
Financial Services Consultant - Registered - Charlotte, NC National Contact Center
- Charlotte, NC (14 miles from Fort Mill, SC)
- 19 days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 19 days ago
Great Financial Services Consultants bring a wide range of experiences - theres no blueprint, although there are skills and qualities we look for: - Strong customer service mindset - Professionalism...
Sr. Surety Client Service Specialist: Overview
- Charlotte, NC (14 miles from Fort Mill, SC)
- 19 days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 19 days ago
Ability to provide superior customer service to the client and the sureties + Strong organizational skills in prioritizing duties and multi-tasking, with the ability to consistently meet deadlines +...
Retail Customer Service Associate
- Charlotte, NC (14 miles from Fort Mill, SC)
- 20 days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 20 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Associate Job Charlotte, NC
- Charlotte, NC (14 miles from Fort Mill, SC)
- 25 days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 25 days ago
Bring JOY to YOUR Journey and ap ply today for our full-time Customer Service Associate position!...
PRN Client Service Representative
- Rock Hill, SC (11 miles from Fort Mill, SC)
- 25 days ago
- Rock Hill, SC (11 miles from Fort Mill, SC)
- 25 days ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Client Service Specialist - Employee Benefits
- Charlotte, NC (14 miles from Fort Mill, SC)
- 30+ days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 30+ days ago
Minimum of 3+ years' experience in Customer Service. Bilingual (English/Spanish) preferred; may be required, depending on location. Life, Health and Accident insurance experience preferred....
Customer Service Associate - Temporary
- Charlotte, NC (14 miles from Fort Mill, SC)
- 30+ days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Charlotte, NC (14 miles from Fort Mill, SC)
- 30+ days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 30+ days ago
The Customer Service Associate is critical in ensuring we meet that goal....
Demographic Data for Fort Mill, SC
Moving to Fort Mill, SC? Find some basic demographic data about Fort Mill, SC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Fort Mill, SC
Highest Education Level
Customer Services in Fort Mill, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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