Customer Service Jobs in Fort Mill, SC

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 43 Jobs

Customer Service Associate

  • Gastonia, NC (19 miles from Fort Mill, SC)
  • 1 hour ago
  • Gastonia, NC (19 miles from Fort Mill, SC)
  • 1 hour ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Loss Prevention Customer Service Associate

  • Fort Mill, SC
  • 11 hours ago
  • Fort Mill, SC
  • 11 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate Manager

  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 2 days ago
  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 2 days ago

, and compliance in customer service Identify opportunities for customer service improvement, policy and procedure enhancement, and risk control development in customer service Make daily supervisory...

Customer Service Associate - Temporary

  • Matthews, NC (17 miles from Fort Mill, SC)
  • 2 days ago
  • Matthews, NC (17 miles from Fort Mill, SC)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

SEASONAL cashier and customer service associate

  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 4 days ago
  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 4 days ago

Store - CHLT-PROVIDENCE, NCDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....

Pharmacy Customer Service Associate

  • Mint Hill, NC (21 miles from Fort Mill, SC)
  • 4 days ago
  • Mint Hill, NC (21 miles from Fort Mill, SC)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 5 days ago
  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 5 days ago

JOB SUMMARY: The Customer Service Associate is responsible for providing customer service to all callers. They answer incoming calls and troubleshoot any issues....

Customer Service Associate I

  • Waxhaw, NC (16 miles from Fort Mill, SC)
  • 5 days ago
  • Waxhaw, NC (16 miles from Fort Mill, SC)
  • 5 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Full Time - Customer Service Associate - Tool Rental - Closing

  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 5 days ago
  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 5 days ago

Your work is recognized When pursuing your goals, knowing your company has your back is essential. We give you the resources and benefits you need to work and live. Paid Time Off We offer paid...

Customer Service Associate I

  • Belmont, NC (12 miles from Fort Mill, SC)
  • 9 days ago
  • Belmont, NC (12 miles from Fort Mill, SC)
  • 9 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Stanley, NC (23 miles from Fort Mill, SC)
  • 9 days ago
  • Stanley, NC (23 miles from Fort Mill, SC)
  • 9 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Mint Hill, NC (21 miles from Fort Mill, SC)
  • 9 days ago
  • Mint Hill, NC (21 miles from Fort Mill, SC)
  • 9 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Lake Wylie, SC (12 miles from Fort Mill, SC)
  • 9 days ago
  • Lake Wylie, SC (12 miles from Fort Mill, SC)
  • 9 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Indian Trail, NC (21 miles from Fort Mill, SC)
  • 9 days ago
  • Indian Trail, NC (21 miles from Fort Mill, SC)
  • 9 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Gastonia, NC (19 miles from Fort Mill, SC)
  • 9 days ago
  • Gastonia, NC (19 miles from Fort Mill, SC)
  • 9 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Demographic Data for Fort Mill, SC

Moving to Fort Mill, SC? Find some basic demographic data about Fort Mill, SC below.


Local
National
114,477
2,398
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

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Salary for Customer Service Jobs in Fort Mill, SC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Fort Mill, SC offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.6%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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