Customer Service Jobs in Columbia, SC

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 21 Jobs

Customer Service Associate I

  • Elgin, SC (18 miles from Columbia, SC)
  • 5 days ago
  • Elgin, SC (18 miles from Columbia, SC)
  • 5 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Swansea, SC (18 miles from Columbia, SC)
  • 5 days ago
  • Swansea, SC (18 miles from Columbia, SC)
  • 5 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Saint Matthews, SC (21 miles from Columbia, SC)
  • 5 days ago
  • Saint Matthews, SC (21 miles from Columbia, SC)
  • 5 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Commercial Banker

  • Columbia, SC
  • 6 days ago
  • Columbia, SC
  • 6 days ago

Leverage your network to engage with local business owners and companies to develop business lending opportunities....

Customer Service Associate I

  • Gaston, SC (12 miles from Columbia, SC)
  • 9 days ago
  • Gaston, SC (12 miles from Columbia, SC)
  • 9 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Hopkins, SC (12 miles from Columbia, SC)
  • 9 days ago
  • Hopkins, SC (12 miles from Columbia, SC)
  • 9 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Lexington, SC (12 miles from Columbia, SC)
  • 9 days ago
  • Lexington, SC (12 miles from Columbia, SC)
  • 9 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • West Columbia, SC (2 miles from Columbia, SC)
  • 9 days ago
  • West Columbia, SC (2 miles from Columbia, SC)
  • 9 days ago

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Leesville, SC (24 miles from Columbia, SC)
  • 9 days ago
  • Leesville, SC (24 miles from Columbia, SC)
  • 9 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Pelion, SC (20 miles from Columbia, SC)
  • 9 days ago
  • Pelion, SC (20 miles from Columbia, SC)
  • 9 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • North, SC (24 miles from Columbia, SC)
  • 9 days ago
  • North, SC (24 miles from Columbia, SC)
  • 9 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Columbia, SC
  • 9 days ago
  • Columbia, SC
  • 9 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate - Temporary

  • Columbia, SC
  • 17 days ago
  • Columbia, SC
  • 17 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Professional

  • Columbia, SC
  • 27 days ago
  • Columbia, SC
  • 27 days ago

Have strong customer service skills. Have good spelling, punctuation, and grammar skills. Have basic business math proficiency....

Pharmacy Customer Service Associate

  • West Columbia, SC (2 miles from Columbia, SC)
  • 29 days ago
  • West Columbia, SC (2 miles from Columbia, SC)
  • 29 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Columbia, SC

Moving to Columbia, SC? Find some basic demographic data about Columbia, SC below.


Local
National
344,350
9,086
Large

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

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Salary for Customer Service Jobs in Columbia, SC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Columbia, SC offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.6%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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