Customer Service Jobs in Warwick, RI
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Portsmouth, RI (13 miles from Warwick, RI)
- 16 hours ago
- Portsmouth, RI (13 miles from Warwick, RI)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Narragansett, RI (19 miles from Warwick, RI)
- 16 hours ago
- Narragansett, RI (19 miles from Warwick, RI)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Taunton, MA (22 miles from Warwick, RI)
- 19 hours ago
- Taunton, MA (22 miles from Warwick, RI)
- 19 hours ago
It combines sales support, customer service, and front office responsibilities....
Customer Service Representative
- Newport, RI (16 miles from Warwick, RI)
- 2 days ago
- Newport, RI (16 miles from Warwick, RI)
- 2 days ago
Job Summary: Customer Service Representative Location : Location US-OR-Newport Location : Address 505 N Coast Hwy Location : City Newport Location : State/Province OR ID 2025-3842 Category Retail Banking...
- Fall River, MA (18 miles from Warwick, RI)
- 2 days ago
- Fall River, MA (18 miles from Warwick, RI)
- 2 days ago
As the name suggests, your main priority is to provide great customer service....
Call Center Telephone Banker- Lincoln, RI
- Lincoln, RI (14 miles from Warwick, RI)
- 3 days ago
- Lincoln, RI (14 miles from Warwick, RI)
- 3 days ago
Service Management Issue Management Problem Solving Active Listening Business Development Consulting Referral Identification Research Training/Start Date: 9/8/2025 Training Schedule: Monday-Friday...
- Providence, RI (8 miles from Warwick, RI)
- 3 days ago
- Providence, RI (8 miles from Warwick, RI)
- 3 days ago
service and long-term support Who You Are : Driven and coachable, with a desire to earn what you're worth Great communicator with strong people skills No sales experience?...
Remote WorkCustomer Service Representative - Second Shift
- Johnston, RI (8 miles from Warwick, RI)
- 4 days ago
- Johnston, RI (8 miles from Warwick, RI)
- 4 days ago
Description Starting Salary: $21.50 / hour Start Date: When theres a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help...
Customer Service Representative
- Johnston, RI (8 miles from Warwick, RI)
- 4 days ago
- Johnston, RI (8 miles from Warwick, RI)
- 4 days ago
Description Starting Salary: $21.50 / hour Start Date: When theres a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help...
Customer Service Associate - Temporary
- Rumford, RI (10 miles from Warwick, RI)
- 5 days ago
- Rumford, RI (10 miles from Warwick, RI)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Part Time Flexible Customer Service Associate
- Providence, RI (8 miles from Warwick, RI)
- 9 days ago
- Providence, RI (8 miles from Warwick, RI)
- 9 days ago
The Part Time Flexible Customer Service Associate consults with customers on their rental....
Sales & Customer Service Associate
- North Attleboro, MA (19 miles from Warwick, RI)
- 12 days ago
- North Attleboro, MA (19 miles from Warwick, RI)
- 12 days ago
& customer service experience Are critical thinkers with excellent math and computer skills and the ability to multitask Have great people skills and can establish positive relationships with guests...
Loss Prevention Customer Service Associate
- Plainville, MA (22 miles from Warwick, RI)
- 18 days ago
- Plainville, MA (22 miles from Warwick, RI)
- 18 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Savers / Value Village Careers - Customer Service Associate
- Warwick, RI
- 24 days ago
- Warwick, RI
- 24 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
Customer Service Associate - Now Hiring
- Providence, RI (8 miles from Warwick, RI)
- 30+ days ago
- Providence, RI (8 miles from Warwick, RI)
- 30+ days ago
We are hiring for both Full Time and Part Time Customer Service Associates. The opportunity to celebrate uniqueness....
Demographic Data for Warwick, RI
Moving to Warwick, RI? Find some basic demographic data about Warwick, RI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Warwick, RI
Highest Education Level
Customer Services in Warwick, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Career Spotlight: Personal Banker
What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.
Read article »
How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »