Customer Service Jobs in Reading, PA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Macungie, PA (21 miles from Reading, PA)
- 2 days ago
- Macungie, PA (21 miles from Reading, PA)
- 2 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
- Wernersville, PA (7 miles from Reading, PA)
- 5 days ago
- Wernersville, PA (7 miles from Reading, PA)
- 5 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- New Holland, PA (17 miles from Reading, PA)
- 5 days ago
- New Holland, PA (17 miles from Reading, PA)
- 5 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Customer Service Representative
- Orefield, PA (24 miles from Reading, PA)
- 7 days ago
- Orefield, PA (24 miles from Reading, PA)
- 7 days ago
Exemplify extraordinary customer service with the ability to ask questions and identify customer needs to enhance the customer relationship and cross selling opportunities, when appropriate. f....
- Blandon, PA (7 miles from Reading, PA)
- 9 days ago
- Blandon, PA (7 miles from Reading, PA)
- 9 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- East Greenville, PA (23 miles from Reading, PA)
- 9 days ago
- East Greenville, PA (23 miles from Reading, PA)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Boyertown, PA (13 miles from Reading, PA)
- 9 days ago
- Boyertown, PA (13 miles from Reading, PA)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Ephrata, PA (17 miles from Reading, PA)
- 9 days ago
- Ephrata, PA (17 miles from Reading, PA)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Shillington, PA (4 miles from Reading, PA)
- 9 days ago
- Shillington, PA (4 miles from Reading, PA)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Limerick, PA (24 miles from Reading, PA)
- 9 days ago
- Limerick, PA (24 miles from Reading, PA)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Kutztown, PA (14 miles from Reading, PA)
- 9 days ago
- Kutztown, PA (14 miles from Reading, PA)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Trexlertown, PA (22 miles from Reading, PA)
- 9 days ago
- Trexlertown, PA (22 miles from Reading, PA)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Sinking Spring, PA (5 miles from Reading, PA)
- 9 days ago
- Sinking Spring, PA (5 miles from Reading, PA)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Hamburg, PA (14 miles from Reading, PA)
- 9 days ago
- Hamburg, PA (14 miles from Reading, PA)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Demographic Data for Reading, PA
Moving to Reading, PA? Find some basic demographic data about Reading, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Reading, PA
Highest Education Level
Customer Services in Reading, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Customer Support
- Inventory Control
- Quality Improvement
- Loading & Unloading
- Housekeeping
- Pulling
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- Education Experience
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Payment Processing
- Client Services
- Courteous
- Customer Satisfaction
- Relationship Management
- Decision Making
- Retail
- Math
- High School Diploma
- Friendliness
- Telephone Skills
- Collaboration
- Filing
- Policy Development
- Regulations
- Multitasking
- Problem Solving
- Sales
- Staff Supervision
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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