Customer Service Jobs in Pittsburgh, PA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate - Customer Service Center
- Pittsburgh, PA
- 5 hours ago
- Pittsburgh, PA
- 5 hours ago
Minimum of one year of customer service experience required; customer service experience within banking or financial institution preferred. Previous contact center experience preferred....
Pharmacy Customer Service Associate
- Crafton, PA (11 miles from Pittsburgh, PA)
- 20 hours ago
- Crafton, PA (11 miles from Pittsburgh, PA)
- 20 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- McMurray, PA (15 miles from Pittsburgh, PA)
- 3 days ago
- McMurray, PA (15 miles from Pittsburgh, PA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
service and long-term support Who You Are : Driven and coachable, with a desire to earn what you're worth Great communicator with strong people skills No sales experience?...
Remote Work- Canonsburg, PA (15 miles from Pittsburgh, PA)
- 5 days ago
- Canonsburg, PA (15 miles from Pittsburgh, PA)
- 5 days ago
service representatives Requirements 2+ years of B2B customer service experience The ability to speak fluent French or Spanish is a plus!...
Assist customers by effectively resolving all customer service issues....
Description Starting Salary: $21.50 / hour Start Date: When theres a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help...
Description Starting Salary: $21.50 / hour Start Date: When theres a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help...
Cashier & Customer Service Associate - (Part Time)
- Pittsburgh, PA
- 6 days ago
- Pittsburgh, PA
- 6 days ago
Why we will love you • 1 year sales or customer service experience preferred • High School Diploma or equivalent What you'll be doing day to day • Build loyalty by ensuring customers have a positive...
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Warrendale, PA (23 miles from Pittsburgh, PA)
- 10 days ago
- Warrendale, PA (23 miles from Pittsburgh, PA)
- 10 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
As the name suggests, your main priority is to provide great customer service....
Receptionist, Customer Service Associate
- Mars, PA (24 miles from Pittsburgh, PA)
- 14 days ago
- Mars, PA (24 miles from Pittsburgh, PA)
- 14 days ago
The Receptionist, Customer Service Associate is responsible for supporting reception, customer service, and clerical needs of the center....
Veterinary Client Service Representative, Full Time- Late Evenings
- McMurray, PA (15 miles from Pittsburgh, PA)
- 18 days ago
- McMurray, PA (15 miles from Pittsburgh, PA)
- 18 days ago
MedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation,...
Apply today to become a Health Care Customer Service, Associate!...
Remote WorkDemographic Data for Pittsburgh, PA
Moving to Pittsburgh, PA? Find some basic demographic data about Pittsburgh, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Pittsburgh, PA
Highest Education Level
Customer Services in Pittsburgh, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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