Customer Service Jobs in Philadelphia, PA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Bensalem, PA (15 miles from Philadelphia, PA)
- moments ago
- Bensalem, PA (15 miles from Philadelphia, PA)
- moments ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Chadds Ford, PA (23 miles from Philadelphia, PA)
- 7 hours ago
- Chadds Ford, PA (23 miles from Philadelphia, PA)
- 7 hours ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Customer Service Representative (Loan Consultant II)
- East Norriton, PA (15 miles from Philadelphia, PA)
- 1 day ago
- East Norriton, PA (15 miles from Philadelphia, PA)
- 1 day ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
- Willow Grove, PA (13 miles from Philadelphia, PA)
- 1 day ago
- Willow Grove, PA (13 miles from Philadelphia, PA)
- 1 day ago
As the name suggests, your main priority is to provide great customer service....
- North Wales, PA (17 miles from Philadelphia, PA)
- 1 day ago
- North Wales, PA (17 miles from Philadelphia, PA)
- 1 day ago
As the name suggests, your main priority is to provide great customer service....
Retail Customer Service Associate
- Willow Grove, PA (13 miles from Philadelphia, PA)
- 1 day ago
- Willow Grove, PA (13 miles from Philadelphia, PA)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Associate - Temporary
- Evesham, NJ (15 miles from Philadelphia, PA)
- 2 days ago
- Evesham, NJ (15 miles from Philadelphia, PA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Burlington, NJ (19 miles from Philadelphia, PA)
- 3 days ago
- Burlington, NJ (19 miles from Philadelphia, PA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Veterinary Client Service Representative
- Turnersville, NJ (13 miles from Philadelphia, PA)
- 4 days ago
- Turnersville, NJ (13 miles from Philadelphia, PA)
- 4 days ago
Client Service Representative - Thrive Urgent Care Turnersville, NJ Full-Time (including weekend rotations) Thrive Urgent Care, located in Turnersville, New Jersey is conveniently located just...
- King of Prussia, PA (15 miles from Philadelphia, PA)
- 4 days ago
- King of Prussia, PA (15 miles from Philadelphia, PA)
- 4 days ago
At Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible...
- Abington, PA (11 miles from Philadelphia, PA)
- 5 days ago
- Abington, PA (11 miles from Philadelphia, PA)
- 5 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Aston, PA (15 miles from Philadelphia, PA)
- 5 days ago
- Aston, PA (15 miles from Philadelphia, PA)
- 5 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Westville, NJ (6 miles from Philadelphia, PA)
- 5 days ago
- Westville, NJ (6 miles from Philadelphia, PA)
- 5 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Beverly, NJ (14 miles from Philadelphia, PA)
- 5 days ago
- Beverly, NJ (14 miles from Philadelphia, PA)
- 5 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Stratford, NJ (11 miles from Philadelphia, PA)
- 5 days ago
- Stratford, NJ (11 miles from Philadelphia, PA)
- 5 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Demographic Data for Philadelphia, PA
Moving to Philadelphia, PA? Find some basic demographic data about Philadelphia, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Philadelphia, PA
Highest Education Level
Customer Services in Philadelphia, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Customer Support
- Inventory Control
- Quality Improvement
- Loading & Unloading
- Housekeeping
- Pulling
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- Education Experience
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Payment Processing
- Client Services
- Courteous
- Customer Satisfaction
- Relationship Management
- Decision Making
- Retail
- Math
- High School Diploma
- Friendliness
- Telephone Skills
- Collaboration
- Filing
- Policy Development
- Regulations
- Multitasking
- Problem Solving
- Sales
- Staff Supervision
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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