Customer Service Jobs in Hanover, PA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Dover, PA (17 miles from Hanover, PA)
- 3 days ago
- Dover, PA (17 miles from Hanover, PA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- York, PA (17 miles from Hanover, PA)
- 4 days ago
- York, PA (17 miles from Hanover, PA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Nights/Weekends
- Westminster, MD (16 miles from Hanover, PA)
- 8 days ago
- Westminster, MD (16 miles from Hanover, PA)
- 8 days ago
As the name suggests, your main priority is to provide great customer service....
AquaPhoenix Scientific, located in Hanover, PA has an immediate opening for an experienced, organized and detail-oriented Customer Service Representative (CSR)....
- Sparks Glencoe, MD (23 miles from Hanover, PA)
- 14 days ago
- Sparks Glencoe, MD (23 miles from Hanover, PA)
- 14 days ago
. + Strong communication, interpersonal, and customer service skills. + Proficiency in using software applications for file handling and printing, such as RIP software and layout tools. + Knowledge...
- Parkton, MD (19 miles from Hanover, PA)
- 15 days ago
- Parkton, MD (19 miles from Hanover, PA)
- 15 days ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Associate- Overnight Shift
- Finksburg, MD (21 miles from Hanover, PA)
- 15 days ago
- Finksburg, MD (21 miles from Hanover, PA)
- 15 days ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Retail Customer Service Associate
- York, PA (17 miles from Hanover, PA)
- 45+ days ago
- York, PA (17 miles from Hanover, PA)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2801 E Market St, York, PA 17402...
Sales & Customer Service Associate
- Westminster, MD (16 miles from Hanover, PA)
- 60+ days ago
- Westminster, MD (16 miles from Hanover, PA)
- 60+ days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
- Reisterstown, MD (23 miles from Hanover, PA)
- 60+ days ago
- Reisterstown, MD (23 miles from Hanover, PA)
- 60+ days ago
As a Customer Service Associate (CSA) you are the friendly face that puts the Wow in Wawa by greeting and serving our customers....
Demographic Data for Hanover, PA
Moving to Hanover, PA? Find some basic demographic data about Hanover, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Hanover, PA
Highest Education Level
Customer Services in Hanover, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Career Spotlight: Personal Banker
What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.
Read article »
How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »