Customer Service Jobs in Portland, OR
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Happy Valley, OR (10 miles from Portland, OR)
- 1 hour ago
- Happy Valley, OR (10 miles from Portland, OR)
- 1 hour ago
Client Service Specialist Retail Banking Group Happy Valley, Oregon **Description** **About Us:** At Umpqua, we create a great place to work by offering a unique brand of relationship banking and fostering...
Retail Customer Service Associate
- Clackamas, OR (10 miles from Portland, OR)
- 2 days ago
- Clackamas, OR (10 miles from Portland, OR)
- 2 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Amazon Locker+ Customer Service Associate
- Hillsboro, OR (8 miles from Portland, OR)
- 2 days ago
- Hillsboro, OR (8 miles from Portland, OR)
- 2 days ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Avis Customer Support Agent - Airport Lot Operations - Portland, OR
- Gresham, OR (12 miles from Portland, OR)
- 3 days ago
- Gresham, OR (12 miles from Portland, OR)
- 3 days ago
service....
Avis Customer Service Associate Outdoor Lot Support - Portland, OR
- Portland, OR
- 3 days ago
- Portland, OR
- 3 days ago
service....
Rental Car Customer Service Associate - Immediate Start - Hands-On Role - Paid Training - Portland,
- Fairview, OR (12 miles from Portland, OR)
- 3 days ago
- Fairview, OR (12 miles from Portland, OR)
- 3 days ago
service....
Avis Customer Service Associate Outdoor Lot Support (Part-Time)
- Tualatin, OR (10 miles from Portland, OR)
- 3 days ago
- Tualatin, OR (10 miles from Portland, OR)
- 3 days ago
service....
Rental Car Customer Service Associate Part Time - Immediate Start - Hands-On Role - Paid Training
- Clackamas, OR (10 miles from Portland, OR)
- 3 days ago
- Clackamas, OR (10 miles from Portland, OR)
- 3 days ago
service....
Avis Customer Support Agent - Airport Lot Operations (Part-Time)
- Beaverton, OR (5 miles from Portland, OR)
- 3 days ago
- Beaverton, OR (5 miles from Portland, OR)
- 3 days ago
service....
As the name suggests, your main priority is to provide great customer service....
Client Service Specialist - Float
- Happy Valley, OR (10 miles from Portland, OR)
- 4 days ago
- Happy Valley, OR (10 miles from Portland, OR)
- 4 days ago
Client Service Specialist - Float Retail Banking Group Happy Valley, Oregon **Description** **About Us:** At Umpqua, we create a great place to work by offering a unique brand of relationship banking...
Assist customers by effectively resolving all customer service issues....
May help to train and mentor Customer Service Representatives....
- Sherwood, OR (13 miles from Portland, OR)
- 5 days ago
- Sherwood, OR (13 miles from Portland, OR)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Lead Client Service Representative Full-time
- West Linn, OR (11 miles from Portland, OR)
- 6 days ago
- West Linn, OR (11 miles from Portland, OR)
- 6 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Demographic Data for Portland, OR
Moving to Portland, OR? Find some basic demographic data about Portland, OR below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Portland, OR
Highest Education Level
Customer Services in Portland, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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