Customer Service Jobs in Unm, NM

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 26 Jobs

Bilingual Mortgage Origination - Customer Service Representative - Albuquerque

  • Albuquerque, NM (2 miles from Unm, NM)
  • 25 days ago
  • Albuquerque, NM (2 miles from Unm, NM)
  • 25 days ago

As a Mortgage Origination Customer Service Representative, you will use your mortgage background as a Loan Processor, Loan Officer, Underwriter, or other loan origination professional to help make a...

Bilingual Mortgage Servicing - Customer Service Representative - Albuquerque

  • Albuquerque, NM (2 miles from Unm, NM)
  • 26 days ago
  • Albuquerque, NM (2 miles from Unm, NM)
  • 26 days ago

Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...

Mortgage Servicing - Customer Service Representative - Albuquerque

  • Albuquerque, NM (2 miles from Unm, NM)
  • 30+ days ago
  • Albuquerque, NM (2 miles from Unm, NM)
  • 30+ days ago

Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...

As a Mortgage Origination Customer Service Representative, you will use your mortgage background as a Loan Processor, Loan Officer, Underwriter, or other loan origination professional to help make a...

Retail Loss Prevention Customer Service Associate II

  • Albuquerque, NM (2 miles from Unm, NM)
  • 1 day ago
  • Albuquerque, NM (2 miles from Unm, NM)
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate

  • Albuquerque, NM (2 miles from Unm, NM)
  • 1 day ago
  • Albuquerque, NM (2 miles from Unm, NM)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Albuquerque, NM (2 miles from Unm, NM)
  • 2 days ago
  • Albuquerque, NM (2 miles from Unm, NM)
  • 2 days ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....

Pharmacy Customer Service Associate

  • Bernalillo, NM (22 miles from Unm, NM)
  • 5 days ago
  • Bernalillo, NM (22 miles from Unm, NM)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Loss Prevention Customer Service Associate II

  • Albuquerque, NM (2 miles from Unm, NM)
  • 10 days ago
  • Albuquerque, NM (2 miles from Unm, NM)
  • 10 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Veterinary Client Service Representative - Lead

  • Albuquerque, NM (2 miles from Unm, NM)
  • 20 days ago
  • Albuquerque, NM (2 miles from Unm, NM)
  • 20 days ago

service Identify and work compassionately with clients in various emotional states Answer and triage phone calls from clients Schedule appointments and schedule procedures Directs client and patient...

Client Service Representative

  • Albuquerque, NM (2 miles from Unm, NM)
  • 21 days ago
  • Albuquerque, NM (2 miles from Unm, NM)
  • 21 days ago

Passionate Customer Service Professional Needed. Must Love Pets....

Customer Service Associate West Central

  • Albuquerque, NM (2 miles from Unm, NM)
  • 21 days ago
  • Albuquerque, NM (2 miles from Unm, NM)
  • 21 days ago

As a **Customer Service Associate,** you will be interacting with Hertz rental car customers who come to the counter in order to process their rental....

Customer Service Associate

  • Albuquerque, NM (2 miles from Unm, NM)
  • 21 days ago
  • Albuquerque, NM (2 miles from Unm, NM)
  • 21 days ago

We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....

Retail Customer Service Associate

  • Albuquerque, NM (2 miles from Unm, NM)
  • 21 days ago
  • Albuquerque, NM (2 miles from Unm, NM)
  • 21 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative II - Mortgage Origination/Servicing

  • Albuquerque, NM (2 miles from Unm, NM)
  • 25 days ago
  • Albuquerque, NM (2 miles from Unm, NM)
  • 25 days ago

Basic Qualifications: Minimum of two years of FHA loan origination experience (loan processor, underwriter, loan officer) plus an additional year of customer service or contact center experience, OR...

Remote Work

Demographic Data for Unm, NM

Moving to Unm, NM? Find some basic demographic data about Unm, NM below.


Local
National
2,115,093
43,399

Customer Service Online Courses and Training Opportunities

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Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

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Salary for Customer Service Jobs in Unm, NM

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Unm, NM offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.7%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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