Customer Service Jobs in Bernalillo, NM
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Bilingual Mortgage Origination - Customer Service Representative - Albuquerque
- Albuquerque, NM (20 miles from Bernalillo, NM)
- 25 days ago
- Albuquerque, NM (20 miles from Bernalillo, NM)
- 25 days ago
As a Mortgage Origination Customer Service Representative, you will use your mortgage background as a Loan Processor, Loan Officer, Underwriter, or other loan origination professional to help make a...
Bilingual Mortgage Servicing - Customer Service Representative - Albuquerque
- Albuquerque, NM (20 miles from Bernalillo, NM)
- 26 days ago
- Albuquerque, NM (20 miles from Bernalillo, NM)
- 26 days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...
Mortgage Servicing - Customer Service Representative - Albuquerque
- Albuquerque, NM (20 miles from Bernalillo, NM)
- 30+ days ago
- Albuquerque, NM (20 miles from Bernalillo, NM)
- 30+ days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...
Mortgage Origination - Customer Service Representative - Albuquerque.
- UNM, NM (22 miles from Bernalillo, NM)
- 1 day ago
- UNM, NM (22 miles from Bernalillo, NM)
- 1 day ago
As a Mortgage Origination Customer Service Representative, you will use your mortgage background as a Loan Processor, Loan Officer, Underwriter, or other loan origination professional to help make a...
Retail Loss Prevention Customer Service Associate II
- Albuquerque, NM (20 miles from Bernalillo, NM)
- 1 day ago
- Albuquerque, NM (20 miles from Bernalillo, NM)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Albuquerque, NM (20 miles from Bernalillo, NM)
- 1 day ago
- Albuquerque, NM (20 miles from Bernalillo, NM)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Albuquerque, NM (20 miles from Bernalillo, NM)
- 2 days ago
- Albuquerque, NM (20 miles from Bernalillo, NM)
- 2 days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Loss Prevention Customer Service Associate II
- Albuquerque, NM (20 miles from Bernalillo, NM)
- 10 days ago
- Albuquerque, NM (20 miles from Bernalillo, NM)
- 10 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Veterinary Client Service Representative - Lead
- Albuquerque, NM (20 miles from Bernalillo, NM)
- 20 days ago
- Albuquerque, NM (20 miles from Bernalillo, NM)
- 20 days ago
service Identify and work compassionately with clients in various emotional states Answer and triage phone calls from clients Schedule appointments and schedule procedures Directs client and patient...
- Albuquerque, NM (20 miles from Bernalillo, NM)
- 21 days ago
- Albuquerque, NM (20 miles from Bernalillo, NM)
- 21 days ago
Passionate Customer Service Professional Needed. Must Love Pets....
Customer Service Associate West Central
- Albuquerque, NM (20 miles from Bernalillo, NM)
- 21 days ago
- Albuquerque, NM (20 miles from Bernalillo, NM)
- 21 days ago
As a **Customer Service Associate,** you will be interacting with Hertz rental car customers who come to the counter in order to process their rental....
- Albuquerque, NM (20 miles from Bernalillo, NM)
- 21 days ago
- Albuquerque, NM (20 miles from Bernalillo, NM)
- 21 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....
Retail Customer Service Associate
- Albuquerque, NM (20 miles from Bernalillo, NM)
- 21 days ago
- Albuquerque, NM (20 miles from Bernalillo, NM)
- 21 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative II - Mortgage Origination/Servicing
- Albuquerque, NM (20 miles from Bernalillo, NM)
- 25 days ago
- Albuquerque, NM (20 miles from Bernalillo, NM)
- 25 days ago
Basic Qualifications: Minimum of two years of FHA loan origination experience (loan processor, underwriter, loan officer) plus an additional year of customer service or contact center experience, OR...
Remote WorkDemographic Data for Bernalillo, NM
Moving to Bernalillo, NM? Find some basic demographic data about Bernalillo, NM below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Bernalillo, NM
Highest Education Level
Customer Services in Bernalillo, NM offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Career Spotlight: Personal Banker
What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.
Read article »
How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »