Customer Service Jobs in Albuquerque, NM

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 25 Jobs

Customer Service Associate

  • Albuquerque, NM
  • 4 days ago
  • Albuquerque, NM
  • 4 days ago

As the name suggests, your main priority is to provide great customer service....

Savers / Value Village Careers - Customer Service Associate

  • Albuquerque, NM
  • 5 days ago
  • Albuquerque, NM
  • 5 days ago

We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....

Customer Service Associate I

  • Los Rnchs Abq, NM (4 miles from Albuquerque, NM)
  • 7 days ago
  • Los Rnchs Abq, NM (4 miles from Albuquerque, NM)
  • 7 days ago

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Pharmacy Customer Service Associate

  • Los Lunas, NM (22 miles from Albuquerque, NM)
  • 7 days ago
  • Los Lunas, NM (22 miles from Albuquerque, NM)
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Loss Prevention Customer Service Associate

  • Albuquerque, NM
  • 8 days ago
  • Albuquerque, NM
  • 8 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate I

  • Bernalillo, NM (20 miles from Albuquerque, NM)
  • 9 days ago
  • Bernalillo, NM (20 miles from Albuquerque, NM)
  • 9 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Peralta, NM (16 miles from Albuquerque, NM)
  • 9 days ago
  • Peralta, NM (16 miles from Albuquerque, NM)
  • 9 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Rio Rancho, NM (14 miles from Albuquerque, NM)
  • 9 days ago
  • Rio Rancho, NM (14 miles from Albuquerque, NM)
  • 9 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Algodones, NM (24 miles from Albuquerque, NM)
  • 9 days ago
  • Algodones, NM (24 miles from Albuquerque, NM)
  • 9 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Los Lunas, NM (22 miles from Albuquerque, NM)
  • 9 days ago
  • Los Lunas, NM (22 miles from Albuquerque, NM)
  • 9 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Client Service Representative I/Floater

  • Los Lunas, NM (22 miles from Albuquerque, NM)
  • 13 days ago
  • Los Lunas, NM (22 miles from Albuquerque, NM)
  • 13 days ago

Our single point of contact model delivers outstanding customer service....

Call Center Telephone Banker- Rio Rancho, NM Call Center Telephone Banker- Rio Rancho, NM

  • Rio Rancho, NM (14 miles from Albuquerque, NM)
  • 15 days ago
  • Rio Rancho, NM (14 miles from Albuquerque, NM)
  • 15 days ago

Service Management Issue Management Problem Solving Active Listening Business Development Consulting Referral Identification Research Training/Start Date: Monday September 8, 2025 Training Schedule...

Retail Loss Prevention Customer Service Associate II TJX Companies 3.5 ( ) Albuquerque, NM Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated...

LP Customer Service Associate II LP Customer Service Associate II

  • Albuquerque, NM
  • 15 days ago
  • Albuquerque, NM
  • 15 days ago

LP Customer Service Associate II TJX Companies 3.5 ( ) Albuquerque, NM Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and equally to...

Financial Services Consultant 1 (Float)

  • Albuquerque, NM
  • 20 days ago
  • Albuquerque, NM
  • 20 days ago

Collaborates with other departments, such as Investment Services, Consumer Lending, Mortgage and Business lending, to provide comprehensive financial guidance....

Demographic Data for Albuquerque, NM

Moving to Albuquerque, NM? Find some basic demographic data about Albuquerque, NM below.


Local
National
655,643
15,632
Large

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

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Salary for Customer Service Jobs in Albuquerque, NM

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Albuquerque, NM offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.6%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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