Customer Service Jobs in Saint Louis, MO

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 21 Jobs

Customer Service Associate - Temporary

  • Jennings, MO (8 miles from Saint Louis, MO)
  • 17 hours ago
  • Jennings, MO (8 miles from Saint Louis, MO)
  • 17 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Edwardsville, IL (20 miles from Saint Louis, MO)
  • 17 hours ago
  • Edwardsville, IL (20 miles from Saint Louis, MO)
  • 17 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Fenton, MO (17 miles from Saint Louis, MO)
  • 1 day ago
  • Fenton, MO (17 miles from Saint Louis, MO)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Florissant, MO (15 miles from Saint Louis, MO)
  • 4 days ago
  • Florissant, MO (15 miles from Saint Louis, MO)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Saint Louis, MO
  • 6 days ago
  • Saint Louis, MO
  • 6 days ago

Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...

Customer Service Representative

  • Saint Louis, MO
  • 12 days ago
  • Saint Louis, MO
  • 12 days ago

Our client, a Fortune 500 financial institution, is hiring a Customer Service Specialist in St. Louis....

Customer Service Associate

  • Saint Charles, MO (20 miles from Saint Louis, MO)
  • 13 days ago
  • Saint Charles, MO (20 miles from Saint Louis, MO)
  • 13 days ago

As the name suggests, your main priority is to provide great customer service....

Client Service Representative

  • Manchester, MO (19 miles from Saint Louis, MO)
  • 17 days ago
  • Manchester, MO (19 miles from Saint Louis, MO)
  • 17 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Customer Service Representative

  • Saint Louis, MO
  • 18 days ago
  • Saint Louis, MO
  • 18 days ago

QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay....

Customer Service Associate

  • Ballwin, MO (19 miles from Saint Louis, MO)
  • 19 days ago
  • Ballwin, MO (19 miles from Saint Louis, MO)
  • 19 days ago

The Customer Service Associate is critical in ensuring we meet that goal....

Part Time Customer Service Associate

  • Saint Louis, MO
  • 24 days ago
  • Saint Louis, MO
  • 24 days ago

Part Time Customer Service Associate Wages: $16.00 per hour Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service...

Customer Service Associate Job Bridgeton, MO

  • Bridgeton, MO (15 miles from Saint Louis, MO)
  • 25 days ago
  • Bridgeton, MO (15 miles from Saint Louis, MO)
  • 25 days ago

Bring JOY to YOUR Journey and ap ply today for our full-time Customer Service Associate position!...

Banking Customer Service Representative (On-Site)

  • Arnold, MO (18 miles from Saint Louis, MO)
  • 30+ days ago
  • Arnold, MO (18 miles from Saint Louis, MO)
  • 30+ days ago

Job Title: Banking Customer Service Representative (On-Site) Job Description The Banking Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the web....

Loss Prevention Customer Service Associate

  • Brentwood, MO (8 miles from Saint Louis, MO)
  • 30+ days ago
  • Brentwood, MO (8 miles from Saint Louis, MO)
  • 30+ days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Customer Service Associate - Dinner/Close Shift

  • Kirkwood, MO (13 miles from Saint Louis, MO)
  • 45+ days ago
  • Kirkwood, MO (13 miles from Saint Louis, MO)
  • 45+ days ago

As the name suggests, your main priority is to provide great customer service....

Demographic Data for Saint Louis, MO

Moving to Saint Louis, MO? Find some basic demographic data about Saint Louis, MO below.


Local
National
908,289
28,753
Large

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
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Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

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Salary for Customer Service Jobs in Saint Louis, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Saint Louis, MO offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.7%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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