Customer Service Jobs in Independence, MO
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Kansas City, KS (11 miles from Independence, MO)
- 1 hour ago
- Kansas City, KS (11 miles from Independence, MO)
- 1 hour ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Senior Associate Client Relations Specialist
- Kansas City, MO (10 miles from Independence, MO)
- 18 hours ago
- Kansas City, MO (10 miles from Independence, MO)
- 18 hours ago
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial...
Associate Client Relations Specialist
- Kansas City, MO (10 miles from Independence, MO)
- 1 day ago
- Kansas City, MO (10 miles from Independence, MO)
- 1 day ago
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial...
Customer Service Representative
- Roeland Park, KS (13 miles from Independence, MO)
- 1 day ago
- Roeland Park, KS (13 miles from Independence, MO)
- 1 day ago
QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay....
Customer Service Associate, Electronics
- Kansas City, MO (10 miles from Independence, MO)
- 2 days ago
- Kansas City, MO (10 miles from Independence, MO)
- 2 days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
Customer Service Associate - Temporary
- Grandview, MO (18 miles from Independence, MO)
- 4 days ago
- Grandview, MO (18 miles from Independence, MO)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Gladstone, MO (10 miles from Independence, MO)
- 7 days ago
- Gladstone, MO (10 miles from Independence, MO)
- 7 days ago
Job Listing ID: 4329799 Job Title: Pharmacy Customer Service Associate Application Deadline: Open Until FilledJob Location: Gladstone Date Posted: 08/14/2025Hours Worked Per Week: Not Provided Shift...
Financial Customer Service Professional
- Lees Summit, MO (14 miles from Independence, MO)
- 8 days ago
- Lees Summit, MO (14 miles from Independence, MO)
- 8 days ago
service experience (including but not limited to food service, retail, hospitality, teaching, military, or banking)OR two or more years of customer service experienceCapability to work overtime as...
Remote WorkPharmacy Customer Service Associate
- Lees Summit, MO (14 miles from Independence, MO)
- 9 days ago
- Lees Summit, MO (14 miles from Independence, MO)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Grandview, MO (18 miles from Independence, MO)
- 9 days ago
- Grandview, MO (18 miles from Independence, MO)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Oak Grove, MO (16 miles from Independence, MO)
- 9 days ago
- Oak Grove, MO (16 miles from Independence, MO)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Excelsior Springs, MO (17 miles from Independence, MO)
- 9 days ago
- Excelsior Springs, MO (17 miles from Independence, MO)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Kearney, MO (17 miles from Independence, MO)
- 9 days ago
- Kearney, MO (17 miles from Independence, MO)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Raytown, MO (6 miles from Independence, MO)
- 9 days ago
- Raytown, MO (6 miles from Independence, MO)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Claycomo, MO (8 miles from Independence, MO)
- 9 days ago
- Claycomo, MO (8 miles from Independence, MO)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Demographic Data for Independence, MO
Moving to Independence, MO? Find some basic demographic data about Independence, MO below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Independence, MO
Highest Education Level
Customer Services in Independence, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Customer Support
- Inventory Control
- Quality Improvement
- Loading & Unloading
- Housekeeping
- Pulling
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- Education Experience
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Payment Processing
- Client Services
- Courteous
- Customer Satisfaction
- Relationship Management
- Decision Making
- Retail
- Math
- High School Diploma
- Friendliness
- Telephone Skills
- Collaboration
- Filing
- Policy Development
- Regulations
- Multitasking
- Problem Solving
- Sales
- Staff Supervision
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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