Customer Service Jobs in Fenton, MO

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 52 Jobs

Pharmacy Customer Service Associate

  • Maryland Heights, MO (15 miles from Fenton, MO)
  • 1 day ago
  • Maryland Heights, MO (15 miles from Fenton, MO)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Saint Louis, MO (17 miles from Fenton, MO)
  • 1 day ago
  • Saint Louis, MO (17 miles from Fenton, MO)
  • 1 day ago

Insight Global is looking for a full-time Customer Service professional for the loan servicing team of a large mortgage client in St. Louis, Missouri....

LP Customer service associate

  • Saint Louis, MO (17 miles from Fenton, MO)
  • 2 days ago
  • Saint Louis, MO (17 miles from Fenton, MO)
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate - Temporary

  • Clayton, MO (12 miles from Fenton, MO)
  • 3 days ago
  • Clayton, MO (12 miles from Fenton, MO)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Barnhart, MO (12 miles from Fenton, MO)
  • 3 days ago
  • Barnhart, MO (12 miles from Fenton, MO)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Loss Prevention Customer Service Associate

  • Brentwood, MO (10 miles from Fenton, MO)
  • 3 days ago
  • Brentwood, MO (10 miles from Fenton, MO)
  • 3 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Customer Service Associate (Mail, Shipping, Receiving)

  • Saint Louis, MO (17 miles from Fenton, MO)
  • 3 days ago
  • Saint Louis, MO (17 miles from Fenton, MO)
  • 3 days ago

Customer Service Rep About the Role: As a Customer Service Representative, your primary responsibility is to perform data entry tasks to update automated records and ensure the accuracy of work....

AVP, Business Banking Deposit Specialist

  • Creve Coeur, MO (10 miles from Fenton, MO)
  • 4 days ago
  • Creve Coeur, MO (10 miles from Fenton, MO)
  • 4 days ago

Ensures customer service is provided and recommends products and services to prospects and existing clients....

LP Customer service associate

  • Maplewood, MO (10 miles from Fenton, MO)
  • 4 days ago
  • Maplewood, MO (10 miles from Fenton, MO)
  • 4 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Customer Service Associate

  • Saint Louis, MO (17 miles from Fenton, MO)
  • 4 days ago
  • Saint Louis, MO (17 miles from Fenton, MO)
  • 4 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Associate I

  • Lemay, MO (8 miles from Fenton, MO)
  • 5 days ago
  • Lemay, MO (8 miles from Fenton, MO)
  • 5 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • East Saint Louis, IL (20 miles from Fenton, MO)
  • 5 days ago
  • East Saint Louis, IL (20 miles from Fenton, MO)
  • 5 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Madison, IL (20 miles from Fenton, MO)
  • 5 days ago
  • Madison, IL (20 miles from Fenton, MO)
  • 5 days ago

at Family Dollar in Madison, Illinois, United States Job Description We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Savers / Value Village Careers - Customer Service Associate

  • Ellisville, MO (8 miles from Fenton, MO)
  • 5 days ago
  • Ellisville, MO (8 miles from Fenton, MO)
  • 5 days ago

We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....

Customer Service Associate I

  • Weldon Spring, MO (18 miles from Fenton, MO)
  • 6 days ago
  • Weldon Spring, MO (18 miles from Fenton, MO)
  • 6 days ago

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Demographic Data for Fenton, MO

Moving to Fenton, MO? Find some basic demographic data about Fenton, MO below.


Local
National
44,648
1,363
Medium

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

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Salary for Customer Service Jobs in Fenton, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Fenton, MO offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.6%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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