Customer Service Jobs in Gambrills, MD
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Sales & Customer Service Associate - Part Time
- Arlington, VA (24 miles from Gambrills, MD)
- 13 hours ago
- Arlington, VA (24 miles from Gambrills, MD)
- 13 hours ago
Overview Now hiring passionate, skilled, amazing sales and customer service team members - JUST LIKE YOU! Are you good at people intelligence?...
Customer Service Associate - Temporary
- Baltimore, MD (18 miles from Gambrills, MD)
- 1 day ago
- Baltimore, MD (18 miles from Gambrills, MD)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Rock Hall, MD (24 miles from Gambrills, MD)
- 3 days ago
- Rock Hall, MD (24 miles from Gambrills, MD)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Loan Consultant I)
- Glen Burnie, MD (11 miles from Gambrills, MD)
- 4 days ago
- Glen Burnie, MD (11 miles from Gambrills, MD)
- 4 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
- Clarksville, MD (19 miles from Gambrills, MD)
- 4 days ago
- Clarksville, MD (19 miles from Gambrills, MD)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Washington, DC (21 miles from Gambrills, MD)
- 4 days ago
- Washington, DC (21 miles from Gambrills, MD)
- 4 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Retail Loss Prevention Customer Service Associate II
- Arlington, VA (24 miles from Gambrills, MD)
- 4 days ago
- Arlington, VA (24 miles from Gambrills, MD)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Catonsville, MD (17 miles from Gambrills, MD)
- 4 days ago
- Catonsville, MD (17 miles from Gambrills, MD)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Loan Consultant II)
- Catonsville, MD (17 miles from Gambrills, MD)
- 5 days ago
- Catonsville, MD (17 miles from Gambrills, MD)
- 5 days ago
Customer Service Representative (Loan Consultant II) 3.0 3.0 out of 5 stars Catonsville, MD At Lendmark Financial Services, we believe the success of our company is specifically attributable to the...
- Baltimore, MD (18 miles from Gambrills, MD)
- 6 days ago
- Baltimore, MD (18 miles from Gambrills, MD)
- 6 days ago
Primary Responsibilities: Develops new and existing commercial loan business relationships by calling on potential and existing customers to cross-sell all banking products including other banking services...
Veterinary Client Service Representative
- Baltimore, MD (18 miles from Gambrills, MD)
- 7 days ago
- Baltimore, MD (18 miles from Gambrills, MD)
- 7 days ago
Position Overview: Do you have a passion for animals and a talent for delivering outstanding customer service?...
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Loss Prevention Customer Service Associate II
- Glen Burnie, MD (11 miles from Gambrills, MD)
- 8 days ago
- Glen Burnie, MD (11 miles from Gambrills, MD)
- 8 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate (Security Guard)
- Laurel, MD (12 miles from Gambrills, MD)
- 10 days ago
- Laurel, MD (12 miles from Gambrills, MD)
- 10 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Stocking Customer Service Associate
- Silver Spring, MD (18 miles from Gambrills, MD)
- 12 days ago
- Silver Spring, MD (18 miles from Gambrills, MD)
- 12 days ago
Store - DC-SILVER SPRING, MD Deliver friendly customer service, help customers shop our store, and find what they're looking for....
Demographic Data for Gambrills, MD
Moving to Gambrills, MD? Find some basic demographic data about Gambrills, MD below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Gambrills, MD
Highest Education Level
Customer Services in Gambrills, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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