Customer Service Jobs in College Park, MD
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Pharmacy Customer Service Associate
- Brooklyn, MD (22 miles from College Park, MD)
- 3 hours ago
- Brooklyn, MD (22 miles from College Park, MD)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Closing Shift
- Glen Burnie, MD (22 miles from College Park, MD)
- 3 hours ago
- Glen Burnie, MD (22 miles from College Park, MD)
- 3 hours ago
As the name suggests, your main priority is to provide great customer service....
- Camp Springs, MD (12 miles from College Park, MD)
- 6 hours ago
- Camp Springs, MD (12 miles from College Park, MD)
- 6 hours ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
- Hyattsville, MD (4 miles from College Park, MD)
- 9 hours ago
- Hyattsville, MD (4 miles from College Park, MD)
- 9 hours ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
- Annapolis, MD (20 miles from College Park, MD)
- 1 day ago
- Annapolis, MD (20 miles from College Park, MD)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Onsite Customer Service Professional (SVA2025a)
- Springfield, VA (23 miles from College Park, MD)
- 1 day ago
- Springfield, VA (23 miles from College Park, MD)
- 1 day ago
Position Summary: Seeking a professional, customer-service oriented remote receptionist to support our property management team....
Retail Customer Service Associate
- Alexandria, VA (14 miles from College Park, MD)
- 2 days ago
- Alexandria, VA (14 miles from College Park, MD)
- 2 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Veterinary Client Service Representative
- Annapolis, MD (20 miles from College Park, MD)
- 3 days ago
- Annapolis, MD (20 miles from College Park, MD)
- 3 days ago
Veterinary Client Service Representative Veterinary Orthopedic & Sports Medicine Group Full-Time Annapolis Junction, Maryland More than a word, care is present in everything you do. At Veterinary...
Retail Loss Prevention Customer Service Associate II
- Kensington, MD (8 miles from College Park, MD)
- 5 days ago
- Kensington, MD (8 miles from College Park, MD)
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Brooklyn, MD (22 miles from College Park, MD)
- 5 days ago
- Brooklyn, MD (22 miles from College Park, MD)
- 5 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Retail Loss Prevention Customer Service Associate II
- No Potomac, MD (18 miles from College Park, MD)
- 6 days ago
- No Potomac, MD (18 miles from College Park, MD)
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Gaithersburg, MD (16 miles from College Park, MD)
- 6 days ago
- Gaithersburg, MD (16 miles from College Park, MD)
- 6 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....
- Germantown, MD (21 miles from College Park, MD)
- 6 days ago
- Germantown, MD (21 miles from College Park, MD)
- 6 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....
- Adelphi, MD (2 miles from College Park, MD)
- 7 days ago
- Adelphi, MD (2 miles from College Park, MD)
- 7 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Customer Service Associate - Temporary
- Beltsville, MD (2 miles from College Park, MD)
- 7 days ago
- Beltsville, MD (2 miles from College Park, MD)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for College Park, MD
Moving to College Park, MD? Find some basic demographic data about College Park, MD below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in College Park, MD
Highest Education Level
Customer Services in College Park, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Customer Support
- Inventory Control
- Quality Improvement
- Loading & Unloading
- Housekeeping
- Pulling
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- Education Experience
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Payment Processing
- Client Services
- Courteous
- Customer Satisfaction
- Relationship Management
- Decision Making
- Retail
- Math
- High School Diploma
- Friendliness
- Telephone Skills
- Collaboration
- Filing
- Policy Development
- Regulations
- Multitasking
- Problem Solving
- Sales
- Staff Supervision
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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