Customer Service Jobs in Beltsville, MD

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 97 Jobs

Pharmacy Customer Service Associate

  • Brooklyn, MD (20 miles from Beltsville, MD)
  • 3 hours ago
  • Brooklyn, MD (20 miles from Beltsville, MD)
  • 3 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Closing Shift

  • Glen Burnie, MD (20 miles from Beltsville, MD)
  • 3 hours ago
  • Glen Burnie, MD (20 miles from Beltsville, MD)
  • 3 hours ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate

  • Camp Springs, MD (15 miles from Beltsville, MD)
  • 6 hours ago
  • Camp Springs, MD (15 miles from Beltsville, MD)
  • 6 hours ago

We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....

Customer Service Associate

  • Hyattsville, MD (6 miles from Beltsville, MD)
  • 9 hours ago
  • Hyattsville, MD (6 miles from Beltsville, MD)
  • 9 hours ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Commercial Deposit Specialist

  • Baltimore, MD (23 miles from Beltsville, MD)
  • 1 day ago
  • Baltimore, MD (23 miles from Beltsville, MD)
  • 1 day ago

Must have experience in Customer Service, including experience as a decision maker and expert advisor. M&T Bank is committed to fair, competitive, and market-informed pay for our employees....

Customer Service Associate

  • Annapolis, MD (19 miles from Beltsville, MD)
  • 1 day ago
  • Annapolis, MD (19 miles from Beltsville, MD)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate

  • Alexandria, VA (17 miles from Beltsville, MD)
  • 2 days ago
  • Alexandria, VA (17 miles from Beltsville, MD)
  • 2 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Veterinary Client Service Representative

  • Annapolis, MD (19 miles from Beltsville, MD)
  • 3 days ago
  • Annapolis, MD (19 miles from Beltsville, MD)
  • 3 days ago

Veterinary Client Service Representative Veterinary Orthopedic & Sports Medicine Group Full-Time Annapolis Junction, Maryland More than a word, care is present in everything you do. At Veterinary...

Customer Service Representative / Teller - $5

  • Baltimore, MD (23 miles from Beltsville, MD)
  • 4 days ago
  • Baltimore, MD (23 miles from Beltsville, MD)
  • 4 days ago

FVCbank Customer Service Representative/Teller - Job Description Title: Customer Service Representative/Teller Department(s): Branch / Baltimore Reports to: VP / Business Development / Branch Manager...

Retail Loss Prevention Customer Service Associate II

  • Kensington, MD (9 miles from Beltsville, MD)
  • 5 days ago
  • Kensington, MD (9 miles from Beltsville, MD)
  • 5 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate I

  • Brooklyn, MD (20 miles from Beltsville, MD)
  • 5 days ago
  • Brooklyn, MD (20 miles from Beltsville, MD)
  • 5 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Retail Loss Prevention Customer Service Associate II

  • No Potomac, MD (18 miles from Beltsville, MD)
  • 6 days ago
  • No Potomac, MD (18 miles from Beltsville, MD)
  • 6 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate II

  • Gaithersburg, MD (16 miles from Beltsville, MD)
  • 6 days ago
  • Gaithersburg, MD (16 miles from Beltsville, MD)
  • 6 days ago

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....

Customer Service Associate II

  • Germantown, MD (21 miles from Beltsville, MD)
  • 6 days ago
  • Germantown, MD (21 miles from Beltsville, MD)
  • 6 days ago

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....

Customer Service Associate I

  • Adelphi, MD (4 miles from Beltsville, MD)
  • 7 days ago
  • Adelphi, MD (4 miles from Beltsville, MD)
  • 7 days ago

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Demographic Data for Beltsville, MD

Moving to Beltsville, MD? Find some basic demographic data about Beltsville, MD below.


Local
National
29,456
1,144
Medium

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Beltsville, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Beltsville, MD offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.6%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



Customer Service Related Career Advice Articles

personal banker going over paperwork with her clients
Career Spotlight: Personal Banker

What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.

Read article »
banker looking at charts on laptop
How to Decide Between Investment Banking and Commercial Banking

Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.

Read article »