Customer Service Jobs in Annapolis, MD
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate - Temporary
- Baltimore, MD (21 miles from Annapolis, MD)
- 1 day ago
- Baltimore, MD (21 miles from Annapolis, MD)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Rock Hall, MD (18 miles from Annapolis, MD)
- 3 days ago
- Rock Hall, MD (18 miles from Annapolis, MD)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Loan Consultant I)
- Glen Burnie, MD (12 miles from Annapolis, MD)
- 4 days ago
- Glen Burnie, MD (12 miles from Annapolis, MD)
- 4 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
- Catonsville, MD (21 miles from Annapolis, MD)
- 4 days ago
- Catonsville, MD (21 miles from Annapolis, MD)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Loan Consultant II)
- Catonsville, MD (21 miles from Annapolis, MD)
- 5 days ago
- Catonsville, MD (21 miles from Annapolis, MD)
- 5 days ago
Customer Service Representative (Loan Consultant II) 3.0 3.0 out of 5 stars Catonsville, MD At Lendmark Financial Services, we believe the success of our company is specifically attributable to the...
- Baltimore, MD (21 miles from Annapolis, MD)
- 6 days ago
- Baltimore, MD (21 miles from Annapolis, MD)
- 6 days ago
Primary Responsibilities: Develops new and existing commercial loan business relationships by calling on potential and existing customers to cross-sell all banking products including other banking services...
Veterinary Client Service Representative
- Baltimore, MD (21 miles from Annapolis, MD)
- 7 days ago
- Baltimore, MD (21 miles from Annapolis, MD)
- 7 days ago
Position Overview: Do you have a passion for animals and a talent for delivering outstanding customer service?...
- Gambrills, MD (6 miles from Annapolis, MD)
- 7 days ago
- Gambrills, MD (6 miles from Annapolis, MD)
- 7 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Loss Prevention Customer Service Associate II
- Glen Burnie, MD (12 miles from Annapolis, MD)
- 8 days ago
- Glen Burnie, MD (12 miles from Annapolis, MD)
- 8 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate (Security Guard)
- Laurel, MD (19 miles from Annapolis, MD)
- 10 days ago
- Laurel, MD (19 miles from Annapolis, MD)
- 10 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Stocking Customer Service Associate
- Silver Spring, MD (24 miles from Annapolis, MD)
- 12 days ago
- Silver Spring, MD (24 miles from Annapolis, MD)
- 12 days ago
Store - DC-SILVER SPRING, MD Deliver friendly customer service, help customers shop our store, and find what they're looking for....
Veterinary Client Service Representative
- Bowie, MD (10 miles from Annapolis, MD)
- 15 days ago
- Bowie, MD (10 miles from Annapolis, MD)
- 15 days ago
Dogs & Cats ER & Specialty in Bowie, MD is hiring a full- time Client Service Representative to join our outstanding team! This position is to join our overnight team! About us Step into an...
- Baltimore, MD (21 miles from Annapolis, MD)
- 15 days ago
- Baltimore, MD (21 miles from Annapolis, MD)
- 15 days ago
Are you passionate about providing excellent customer service while making a difference in the lives of individuals experiencing homelessness?...
Customer Service Associate- Overnight Shift
- Jessup, MD (16 miles from Annapolis, MD)
- 15 days ago
- Jessup, MD (16 miles from Annapolis, MD)
- 15 days ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
- Edgewater, MD (4 miles from Annapolis, MD)
- 15 days ago
- Edgewater, MD (4 miles from Annapolis, MD)
- 15 days ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Demographic Data for Annapolis, MD
Moving to Annapolis, MD? Find some basic demographic data about Annapolis, MD below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Annapolis, MD
Highest Education Level
Customer Services in Annapolis, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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