Customer Service Jobs in Portland, ME
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Pharmacy Customer Service Associate
- Gorham, ME (10 miles from Portland, ME)
- 1 day ago
- Gorham, ME (10 miles from Portland, ME)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Gray, ME (16 miles from Portland, ME)
- 1 day ago
- Gray, ME (16 miles from Portland, ME)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Westbrook, ME (5 miles from Portland, ME)
- 10 days ago
- Westbrook, ME (5 miles from Portland, ME)
- 10 days ago
Stoneledge Animal Hospital is looking to add a compassionate and skilled Veterinary Assistant to our team. At our Rarebreed clinic, you can help reimagine the veterinary experience in your...
Retail Loss Prevention Customer Service Associate
- Scarborough, ME (6 miles from Portland, ME)
- 10 days ago
- Scarborough, ME (6 miles from Portland, ME)
- 10 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Associate III - Single Billing Office
- Scarborough, ME (6 miles from Portland, ME)
- 11 days ago
- Scarborough, ME (6 miles from Portland, ME)
- 11 days ago
Demonstrates competency in all essential functions of a Customer Service Associate II - SBO role....
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
The Part-Time Flexible Customer Service Associate consults with customers on their rental....
Customer Service Associate - Temporary
- Westbrook, ME (5 miles from Portland, ME)
- 45+ days ago
- Westbrook, ME (5 miles from Portland, ME)
- 45+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Scarborough, ME (6 miles from Portland, ME)
- 45+ days ago
- Scarborough, ME (6 miles from Portland, ME)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 440 PAYNE RD, SCARBOROUGH, ME 04074...
Customer Service Representative- Brunswick, ME
- Brunswick, ME (21 miles from Portland, ME)
- 60+ days ago
- Brunswick, ME (21 miles from Portland, ME)
- 60+ days ago
An interest and experience in customer service and a working knowledge of Windows are essential for this position....
Demographic Data for Portland, ME
Moving to Portland, ME? Find some basic demographic data about Portland, ME below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Portland, ME
Highest Education Level
Customer Services in Portland, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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