Customer Service Jobs in Georgetown, KY

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 15 Jobs

Lead Customer Service Associate Job Georgetown, KY

  • Georgetown, KY
  • 9 hours ago
  • Georgetown, KY
  • 9 hours ago

Bring JOY to YOUR Journey and ap ply today for our Customer Service Associate position!...

Insurance Client Service Specialist

  • Lexington, KY (15 miles from Georgetown, KY)
  • 3 days ago
  • Lexington, KY (15 miles from Georgetown, KY)
  • 3 days ago

Insurance Client Service Specialist Marsh & McLennan Companies, Inc. Lexington-Fayette, United States Posted 18 hours ago Permanent Competitive Insurance Client Service Specialist Marsh & McLennan...

Customer Service Associate (cashier)

  • Owenton, KY (22 miles from Georgetown, KY)
  • 5 days ago
  • Owenton, KY (22 miles from Georgetown, KY)
  • 5 days ago

We are looking for friendly and reliable Customer Service Associates to provide fast, efficient, and welcoming service to our customers....

Part Time Customer Service Associate

  • Lexington, KY (15 miles from Georgetown, KY)
  • 6 days ago
  • Lexington, KY (15 miles from Georgetown, KY)
  • 6 days ago

customer service....

Customer Service Associate

  • Lexington, KY (15 miles from Georgetown, KY)
  • 10 days ago
  • Lexington, KY (15 miles from Georgetown, KY)
  • 10 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Lexington, KY (15 miles from Georgetown, KY)
  • 13 days ago
  • Lexington, KY (15 miles from Georgetown, KY)
  • 13 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Support Agent

  • Lexington, KY (15 miles from Georgetown, KY)
  • 14 days ago
  • Lexington, KY (15 miles from Georgetown, KY)
  • 14 days ago

Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....

Customer Service Associate

  • Nicholasville, KY (24 miles from Georgetown, KY)
  • 14 days ago
  • Nicholasville, KY (24 miles from Georgetown, KY)
  • 14 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative - Frankfort

  • Frankfort, KY (18 miles from Georgetown, KY)
  • 23 days ago
  • Frankfort, KY (18 miles from Georgetown, KY)
  • 23 days ago

Customer Service Representative at City National Bank (on-site) We are an EQUAL OPPORTUNITY EMPLOYER, INCLUDING DISABILITY/VETS Are you ready to join a team of award-winning customer service professionals...

Commercial Banker - Emerging Middle Market - Vice President

  • Lexington, KY (15 miles from Georgetown, KY)
  • 30+ days ago
  • Lexington, KY (15 miles from Georgetown, KY)
  • 30+ days ago

technical infrastructure through automation while embracing the innovative opportunities offered by new technologies Required Qualifications, Capabilities and Skills 5+ years of experience in direct lending...

Veterinary Client Service Representative- Evenings

  • Lexington, KY (15 miles from Georgetown, KY)
  • 30+ days ago
  • Lexington, KY (15 miles from Georgetown, KY)
  • 30+ days ago

MedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation,...

Retail Customer Service Associate

  • Nicholasville, KY (24 miles from Georgetown, KY)
  • 45+ days ago
  • Nicholasville, KY (24 miles from Georgetown, KY)
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 103 Bryant Drive, Nicholasville,...

Retail Customer Service Associate

  • Lexington, KY (15 miles from Georgetown, KY)
  • 45+ days ago
  • Lexington, KY (15 miles from Georgetown, KY)
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1063 E New Circle Rd, Lexington,...

Customer Service Associate - Customer Service Center

  • Frankfort, KY (18 miles from Georgetown, KY)
  • 90+ days ago
  • Frankfort, KY (18 miles from Georgetown, KY)
  • 90+ days ago

Minimum of one year of banking or financial services in a customer service role preferred. Previous contact center experience preferred...

Customer Service Associate Job

  • Lexington, KY (15 miles from Georgetown, KY)
  • 90+ days ago
  • Lexington, KY (15 miles from Georgetown, KY)
  • 90+ days ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Demographic Data for Georgetown, KY

Moving to Georgetown, KY? Find some basic demographic data about Georgetown, KY below.


Local
National
51,035
944
Medium

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Georgetown, KY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Georgetown, KY offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.7%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



Customer Service Related Career Advice Articles

personal banker going over paperwork with her clients
Career Spotlight: Personal Banker

What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.

Read article »
banker looking at charts on laptop
How to Decide Between Investment Banking and Commercial Banking

Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.

Read article »