Customer Service Jobs in Shawnee, KS
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Kansas City, KS (7 miles from Shawnee, KS)
- 2 hours ago
- Kansas City, KS (7 miles from Shawnee, KS)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Senior Associate Client Relations Specialist
- Kansas City, MO (7 miles from Shawnee, KS)
- 19 hours ago
- Kansas City, MO (7 miles from Shawnee, KS)
- 19 hours ago
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial...
Associate Client Relations Specialist
- Kansas City, MO (7 miles from Shawnee, KS)
- 1 day ago
- Kansas City, MO (7 miles from Shawnee, KS)
- 1 day ago
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial...
Customer Service Representative
- Roeland Park, KS (3 miles from Shawnee, KS)
- 1 day ago
- Roeland Park, KS (3 miles from Shawnee, KS)
- 1 day ago
QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay....
Client Service Specialist and Trader
- Overland Park, KS (15 miles from Shawnee, KS)
- 2 days ago
- Overland Park, KS (15 miles from Shawnee, KS)
- 2 days ago
Title : Client Service Specialist and Trader Supervisor Title : Director of Financial Planning JOB SUMMARY At Aspyre, the Client Service Specialist plays a vital role in delivering exceptional...
Customer Service Associate, Electronics
- Kansas City, MO (7 miles from Shawnee, KS)
- 2 days ago
- Kansas City, MO (7 miles from Shawnee, KS)
- 2 days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
Retail Customer Service Associate
- Olathe, KS (11 miles from Shawnee, KS)
- 3 days ago
- Olathe, KS (11 miles from Shawnee, KS)
- 3 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Associate - Temporary
- Grandview, MO (13 miles from Shawnee, KS)
- 4 days ago
- Grandview, MO (13 miles from Shawnee, KS)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Gladstone, MO (14 miles from Shawnee, KS)
- 7 days ago
- Gladstone, MO (14 miles from Shawnee, KS)
- 7 days ago
Job Listing ID: 4329799 Job Title: Pharmacy Customer Service Associate Application Deadline: Open Until FilledJob Location: Gladstone Date Posted: 08/14/2025Hours Worked Per Week: Not Provided Shift...
Financial Customer Service Professional
- Lees Summit, MO (19 miles from Shawnee, KS)
- 8 days ago
- Lees Summit, MO (19 miles from Shawnee, KS)
- 8 days ago
service experience (including but not limited to food service, retail, hospitality, teaching, military, or banking)OR two or more years of customer service experienceCapability to work overtime as...
Remote Work- Olathe, KS (11 miles from Shawnee, KS)
- 8 days ago
- Olathe, KS (11 miles from Shawnee, KS)
- 8 days ago
As the name suggests, your main priority is to provide great customer service....
Pharmacy Customer Service Associate
- Lees Summit, MO (19 miles from Shawnee, KS)
- 9 days ago
- Lees Summit, MO (19 miles from Shawnee, KS)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Spring Hill, KS (21 miles from Shawnee, KS)
- 9 days ago
- Spring Hill, KS (21 miles from Shawnee, KS)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Eudora, KS (23 miles from Shawnee, KS)
- 9 days ago
- Eudora, KS (23 miles from Shawnee, KS)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Grandview, MO (13 miles from Shawnee, KS)
- 9 days ago
- Grandview, MO (13 miles from Shawnee, KS)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Demographic Data for Shawnee, KS
Moving to Shawnee, KS? Find some basic demographic data about Shawnee, KS below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Shawnee, KS
Highest Education Level
Customer Services in Shawnee, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Customer Support
- Inventory Control
- Quality Improvement
- Loading & Unloading
- Housekeeping
- Pulling
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- Education Experience
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Payment Processing
- Client Services
- Courteous
- Customer Satisfaction
- Relationship Management
- Decision Making
- Retail
- Math
- High School Diploma
- Friendliness
- Telephone Skills
- Collaboration
- Filing
- Policy Development
- Regulations
- Multitasking
- Problem Solving
- Sales
- Staff Supervision
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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