Customer Service Jobs in Andover, KS

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 21 Jobs

Customer Service Associate

  • Wichita, KS (9 miles from Andover, KS)
  • 2 days ago
  • Wichita, KS (9 miles from Andover, KS)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative - Part Time

  • Wichita, KS (9 miles from Andover, KS)
  • 3 days ago
  • Wichita, KS (9 miles from Andover, KS)
  • 3 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Customer Service Associate Job

  • Wichita, KS (9 miles from Andover, KS)
  • 7 days ago
  • Wichita, KS (9 miles from Andover, KS)
  • 7 days ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Lead Retail Customer Service Associate

  • Wichita, KS (9 miles from Andover, KS)
  • 8 days ago
  • Wichita, KS (9 miles from Andover, KS)
  • 8 days ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Customer Service Associate I

  • Douglass, KS (12 miles from Andover, KS)
  • 9 days ago
  • Douglass, KS (12 miles from Andover, KS)
  • 9 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Park City, KS (17 miles from Andover, KS)
  • 9 days ago
  • Park City, KS (17 miles from Andover, KS)
  • 9 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Haysville, KS (17 miles from Andover, KS)
  • 10 days ago
  • Haysville, KS (17 miles from Andover, KS)
  • 10 days ago

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Andover, KS
  • 10 days ago
  • Andover, KS
  • 10 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Augusta, KS (8 miles from Andover, KS)
  • 10 days ago
  • Augusta, KS (8 miles from Andover, KS)
  • 10 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Derby, KS (10 miles from Andover, KS)
  • 10 days ago
  • Derby, KS (10 miles from Andover, KS)
  • 10 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Wichita, KS (9 miles from Andover, KS)
  • 10 days ago
  • Wichita, KS (9 miles from Andover, KS)
  • 10 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Technical Customer Service Associate

  • Wichita, KS (9 miles from Andover, KS)
  • 13 days ago
  • Wichita, KS (9 miles from Andover, KS)
  • 13 days ago

The Technical support representative provides support to our business and individual tax software clients and to our practice clients. This role provides resolution to moderate and complex...

Customer Service Associate - Content Team Support

  • Wichita, KS (9 miles from Andover, KS)
  • 13 days ago
  • Wichita, KS (9 miles from Andover, KS)
  • 13 days ago

Education and Experience Minimum: Associates Degree a business-related field OR equivalent Customer Service work experience....

Technical Customer Service Associate

  • Wichita, KS (9 miles from Andover, KS)
  • 15 days ago
  • Wichita, KS (9 miles from Andover, KS)
  • 15 days ago

The Technical support representative provides support to our business and individual tax software clients and to our practice clients. This role provides resolution to moderate and complex...

Retail Loss Prevention Customer Service Associate Retail Loss Prevention Customer Service Associate

  • Wichita, KS (9 miles from Andover, KS)
  • 15 days ago
  • Wichita, KS (9 miles from Andover, KS)
  • 15 days ago

Retail Loss Prevention Customer Service Associate TJX Companies 3.5 ( ) Wichita, KS Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly...

Demographic Data for Andover, KS

Moving to Andover, KS? Find some basic demographic data about Andover, KS below.


Local
National
16,518
328
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

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Salary for Customer Service Jobs in Andover, KS

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Andover, KS offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.6%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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