Customer Service Jobs in Burlington, IA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Retail Customer Service Officer
- Denmark, IA (14 miles from Burlington, IA)
- 3 days ago
- Denmark, IA (14 miles from Burlington, IA)
- 3 days ago
Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities. Assisting customers with mail lodgements and associate costs....
Customer Service Associate - Temporary
- Monmouth, IL (24 miles from Burlington, IA)
- 9 days ago
- Monmouth, IL (24 miles from Burlington, IA)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Wapello, IA (24 miles from Burlington, IA)
- 9 days ago
- Wapello, IA (24 miles from Burlington, IA)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Fort Madison, IA (18 miles from Burlington, IA)
- 10 days ago
- Fort Madison, IA (18 miles from Burlington, IA)
- 10 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- West Burlington, IA (5 miles from Burlington, IA)
- 10 days ago
- West Burlington, IA (5 miles from Burlington, IA)
- 10 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Monmouth, IL (24 miles from Burlington, IA)
- 10 days ago
- Monmouth, IL (24 miles from Burlington, IA)
- 10 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Customer Service Associate - Full-Time & Part-Time
- Burlington, IA
- 19 days ago
- Burlington, IA
- 19 days ago
Our employees love working at Panera Bread! Customers and co-workers will become your Panera family. At Panera Bread, warmth is our business. Make it yours! Experienced sandwich makers,...
Client Service Representative, Employee Benefits
- Burlington, IA
- 45+ days ago
- Burlington, IA
- 45+ days ago
Summary World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents. Founded in 2011,...
Demographic Data for Burlington, IA
Moving to Burlington, IA? Find some basic demographic data about Burlington, IA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Burlington, IA
Highest Education Level
Customer Services in Burlington, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Customer Support
- Inventory Control
- Quality Improvement
- Loading & Unloading
- Housekeeping
- Pulling
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- Education Experience
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Payment Processing
- Client Services
- Courteous
- Customer Satisfaction
- Relationship Management
- Decision Making
- Retail
- Math
- High School Diploma
- Friendliness
- Telephone Skills
- Collaboration
- Filing
- Policy Development
- Regulations
- Multitasking
- Problem Solving
- Sales
- Staff Supervision
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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