Customer Service Jobs in Kennesaw, GA

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 63 Jobs

Loss Prevention Customer Service Associate Buckhead

  • Atlanta, GA (23 miles from Kennesaw, GA)
  • 8 hours ago
  • Atlanta, GA (23 miles from Kennesaw, GA)
  • 8 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate

  • Dunwoody, GA (16 miles from Kennesaw, GA)
  • 1 day ago
  • Dunwoody, GA (16 miles from Kennesaw, GA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Roswell, GA (12 miles from Kennesaw, GA)
  • 1 day ago
  • Roswell, GA (12 miles from Kennesaw, GA)
  • 1 day ago

Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...

Lead Customer Service Associate Job

  • Dallas, GA (15 miles from Kennesaw, GA)
  • 1 day ago
  • Dallas, GA (15 miles from Kennesaw, GA)
  • 1 day ago

Bring JOY to YOUR Journey and apply today for our Customer Service Associate position!...

Client Service Specialist

  • Milton, GA (18 miles from Kennesaw, GA)
  • 1 day ago
  • Milton, GA (18 miles from Kennesaw, GA)
  • 1 day ago

Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc....

Customer Service Associate

  • Norcross, GA (23 miles from Kennesaw, GA)
  • 2 days ago
  • Norcross, GA (23 miles from Kennesaw, GA)
  • 2 days ago

If you are a Bilingual Spanish Customer Service Representative with 3+ years of experience apply today! Requirements 3+ years of customer service experience in an office setting....

Retail Loss Prevention Customer Service Associate II

  • Dunwoody, GA (16 miles from Kennesaw, GA)
  • 2 days ago
  • Dunwoody, GA (16 miles from Kennesaw, GA)
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Client Service Representative

  • Roswell, GA (12 miles from Kennesaw, GA)
  • 3 days ago
  • Roswell, GA (12 miles from Kennesaw, GA)
  • 3 days ago

One year related experience required with customer service preferred....

Pharmacy Customer Service Associate

  • Johns Creek, GA (22 miles from Kennesaw, GA)
  • 3 days ago
  • Johns Creek, GA (22 miles from Kennesaw, GA)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Sales & Customer Service Associate

  • Roswell, GA (12 miles from Kennesaw, GA)
  • 4 days ago
  • Roswell, GA (12 miles from Kennesaw, GA)
  • 4 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

SVP Commercial Banker

  • Marietta, GA (6 miles from Kennesaw, GA)
  • 4 days ago
  • Marietta, GA (6 miles from Kennesaw, GA)
  • 4 days ago

influence to identify, prospect, and pursue business opportunities to hit market goals Display a high degree of integrity, trustworthiness, and professionalism at all times Embrace Bank OZK’s core lending...

Amazon Locker+ Customer Service Associate

  • Chamblee, GA (20 miles from Kennesaw, GA)
  • 4 days ago
  • Chamblee, GA (20 miles from Kennesaw, GA)
  • 4 days ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Customer Service Associate - Temporary

  • Chamblee, GA (20 miles from Kennesaw, GA)
  • 4 days ago
  • Chamblee, GA (20 miles from Kennesaw, GA)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate I

  • Chamblee, GA (20 miles from Kennesaw, GA)
  • 5 days ago
  • Chamblee, GA (20 miles from Kennesaw, GA)
  • 5 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Retail Loss Prevention Customer Service Associate II

  • Atlanta, GA (23 miles from Kennesaw, GA)
  • 7 days ago
  • Atlanta, GA (23 miles from Kennesaw, GA)
  • 7 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for Kennesaw, GA

Moving to Kennesaw, GA? Find some basic demographic data about Kennesaw, GA below.


Local
National
98,324
3,186
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Kennesaw, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Kennesaw, GA offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.6%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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