Customer Service Jobs in West Palm Beach, FL

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 22 Jobs

Amazon Locker+ Customer Service Associate

  • Delray Beach, FL (18 miles from West Palm Beach, FL)
  • 1 day ago
  • Delray Beach, FL (18 miles from West Palm Beach, FL)
  • 1 day ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Sales & Customer Service Associate

  • Wellington, FL (8 miles from West Palm Beach, FL)
  • 3 days ago
  • Wellington, FL (8 miles from West Palm Beach, FL)
  • 3 days ago

Sales & Customer Service Associate Job Locations US-FL-Wellington Job ID 2025-241124 Category Sales Customer Service and Support Location : Address 2615 State Road 7 Location : Postal Code 33414 Overview...

Customer Service Associate

  • West Palm Beach, FL
  • 3 days ago
  • West Palm Beach, FL
  • 3 days ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Customer Service Associate

  • Boca Raton, FL (24 miles from West Palm Beach, FL)
  • 4 days ago
  • Boca Raton, FL (24 miles from West Palm Beach, FL)
  • 4 days ago

Category : Customer Service/Support About TP TP is a global, digital business services company....

Pharmacy Customer Service Associate

  • Jupiter, FL (15 miles from West Palm Beach, FL)
  • 4 days ago
  • Jupiter, FL (15 miles from West Palm Beach, FL)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Boynton Beach, FL (13 miles from West Palm Beach, FL)
  • 5 days ago
  • Boynton Beach, FL (13 miles from West Palm Beach, FL)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Delray Beach, FL (18 miles from West Palm Beach, FL)
  • 6 days ago
  • Delray Beach, FL (18 miles from West Palm Beach, FL)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate

  • Boca Raton, FL (24 miles from West Palm Beach, FL)
  • 12 days ago
  • Boca Raton, FL (24 miles from West Palm Beach, FL)
  • 12 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Retail Loss Prevention Customer Service Associate II

  • Delray Beach, FL (18 miles from West Palm Beach, FL)
  • 20 days ago
  • Delray Beach, FL (18 miles from West Palm Beach, FL)
  • 20 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Sales & Customer Service Associate

  • Royal Palm Beach, FL (8 miles from West Palm Beach, FL)
  • 21 days ago
  • Royal Palm Beach, FL (8 miles from West Palm Beach, FL)
  • 21 days ago

Providing outstanding customer service....

Pharmacy Customer Service Associate

  • Gulf Stream, FL (17 miles from West Palm Beach, FL)
  • 29 days ago
  • Gulf Stream, FL (17 miles from West Palm Beach, FL)
  • 29 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative

  • Greenacres, FL (6 miles from West Palm Beach, FL)
  • 30+ days ago
  • Greenacres, FL (6 miles from West Palm Beach, FL)
  • 30+ days ago

ESSENTIAL FUNCTIONS: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Scheduling and confirming appointments Placing outbound...

Customer Service Associate - Restaurant Image

  • Boynton Beach, FL (13 miles from West Palm Beach, FL)
  • 30+ days ago
  • Boynton Beach, FL (13 miles from West Palm Beach, FL)
  • 30+ days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate FT

  • Lantana, FL (10 miles from West Palm Beach, FL)
  • 30+ days ago
  • Lantana, FL (10 miles from West Palm Beach, FL)
  • 30+ days ago

Job Title: Customer Service Associate FT Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast...

LP Customer Service Associate II

  • Delray Beach, FL (18 miles from West Palm Beach, FL)
  • 30+ days ago
  • Delray Beach, FL (18 miles from West Palm Beach, FL)
  • 30+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for West Palm Beach, FL

Moving to West Palm Beach, FL? Find some basic demographic data about West Palm Beach, FL below.


Local
National
384,586
13,067
Large

Customer Service Online Courses and Training Opportunities

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Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

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Salary for Customer Service Jobs in West Palm Beach, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in West Palm Beach, FL offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.7%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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