Customer Service Jobs in Naples, FL
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...
- Fort Myers Beach, FL (22 miles from Naples, FL)
- 8 days ago
- Fort Myers Beach, FL (22 miles from Naples, FL)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Estero, FL (18 miles from Naples, FL)
- 9 days ago
- Estero, FL (18 miles from Naples, FL)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Marco Island, FL (15 miles from Naples, FL)
- 9 days ago
- Marco Island, FL (15 miles from Naples, FL)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Bonita Springs, FL (13 miles from Naples, FL)
- 10 days ago
- Bonita Springs, FL (13 miles from Naples, FL)
- 10 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
service experience (including but not limited to food service, retail, hospitality, teaching, military, or banking) OR two or more years of customer service experience FINRA series 6 and 63 or higher...
Remote Work- Bonita Springs, FL (13 miles from Naples, FL)
- 20 days ago
- Bonita Springs, FL (13 miles from Naples, FL)
- 20 days ago
Position Overview The Customer Service Associate (CSA) is essential to our team, providing excellent customer service, assisting with daily store operations, and ensuring that our stores remain safe...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Promote and provide excellent customer service by effectively communicating and cooperating with all internal and external customers Provides support in the acquisition of new clientele and the maintenance...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2550 Immokalee Rd, Naples, FL 34110...
- Estero, FL (18 miles from Naples, FL)
- 45+ days ago
- Estero, FL (18 miles from Naples, FL)
- 45+ days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Retail Customer Service Associate
- Marco Island, FL (15 miles from Naples, FL)
- 60+ days ago
- Marco Island, FL (15 miles from Naples, FL)
- 60+ days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Demographic Data for Naples, FL
Moving to Naples, FL? Find some basic demographic data about Naples, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Naples, FL
Highest Education Level
Customer Services in Naples, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Customer Support
- Inventory Control
- Quality Improvement
- Loading & Unloading
- Housekeeping
- Pulling
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- Education Experience
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Payment Processing
- Client Services
- Courteous
- Customer Satisfaction
- Relationship Management
- Decision Making
- Retail
- Math
- High School Diploma
- Friendliness
- Telephone Skills
- Collaboration
- Filing
- Policy Development
- Regulations
- Multitasking
- Problem Solving
- Sales
- Staff Supervision
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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