Customer Service Jobs in Miami, FL
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Retail Loss Prevention Customer Service Associate
- Hialeah, FL (7 miles from Miami, FL)
- 5 hours ago
- Hialeah, FL (7 miles from Miami, FL)
- 5 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Lead Retail Customer Service Associate
- Hollywood, FL (17 miles from Miami, FL)
- 12 hours ago
- Hollywood, FL (17 miles from Miami, FL)
- 12 hours ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to...
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
- Pembroke Pines, FL (15 miles from Miami, FL)
- 1 day ago
- Pembroke Pines, FL (15 miles from Miami, FL)
- 1 day ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Banking Customer Service Representative - Onsite
- Hialeah, FL (7 miles from Miami, FL)
- 2 days ago
- Hialeah, FL (7 miles from Miami, FL)
- 2 days ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The Client Service...
Customer Service Associate - Temporary
- Hallandale, FL (14 miles from Miami, FL)
- 2 days ago
- Hallandale, FL (14 miles from Miami, FL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Opa Locka, FL (9 miles from Miami, FL)
- 3 days ago
- Opa Locka, FL (9 miles from Miami, FL)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Davie, FL (21 miles from Miami, FL)
- 3 days ago
- Davie, FL (21 miles from Miami, FL)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
- Pembroke Park, FL (17 miles from Miami, FL)
- 5 days ago
- Pembroke Park, FL (17 miles from Miami, FL)
- 5 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Hialeah Gardens, FL (11 miles from Miami, FL)
- 5 days ago
- Hialeah Gardens, FL (11 miles from Miami, FL)
- 5 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...
- Miami Gardens, FL (13 miles from Miami, FL)
- 8 days ago
- Miami Gardens, FL (13 miles from Miami, FL)
- 8 days ago
Responsibilities of a Client Service Representative: Represent our charity clients with positivity and professionalism Provide great customer service at events and in-person campaigns Answer questions...
Demographic Data for Miami, FL
Moving to Miami, FL? Find some basic demographic data about Miami, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Miami, FL
Highest Education Level
Customer Services in Miami, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Customer Support
- Inventory Control
- Quality Improvement
- Loading & Unloading
- Housekeeping
- Pulling
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- Education Experience
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Payment Processing
- Client Services
- Courteous
- Customer Satisfaction
- Relationship Management
- Decision Making
- Retail
- Math
- High School Diploma
- Friendliness
- Telephone Skills
- Collaboration
- Filing
- Policy Development
- Regulations
- Multitasking
- Problem Solving
- Sales
- Staff Supervision
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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