Customer Service Jobs in Jacksonville, FL
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Jacksonville, FL (8 miles from Jacksonville, FL)
- 17 hours ago
- Jacksonville, FL (8 miles from Jacksonville, FL)
- 17 hours ago
As a Customer Service Associate (CSA) you are the friendly face that puts the Wow in Wawa by greeting and serving our customers....
- Jacksonville Beach, FL (6 miles from Jacksonville, FL)
- 3 days ago
- Jacksonville Beach, FL (6 miles from Jacksonville, FL)
- 3 days ago
Heritage Landscape Supply Group is seeking a self-motivated, customer service-oriented individual for a Customer Service/Counter Sales role....
Pharmacy Customer Service Associate
- Atlantic Beach, FL (20 miles from Jacksonville, FL)
- 4 days ago
- Atlantic Beach, FL (20 miles from Jacksonville, FL)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Loss Prevention Customer Service Associate II
- Jacksonville, FL
- 5 days ago
- Jacksonville, FL
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Associate Part Time
- Saint Johns, FL (21 miles from Jacksonville, FL)
- 7 days ago
- Saint Johns, FL (21 miles from Jacksonville, FL)
- 7 days ago
service to members....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong communication and organizational skills with attention to detail Capable of multi-tasking...
- Jacksonville, FL (11 miles from Jacksonville, FL)
- 13 days ago
- Jacksonville, FL (11 miles from Jacksonville, FL)
- 13 days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
- Orange Park, FL (16 miles from Jacksonville, FL)
- 13 days ago
- Orange Park, FL (16 miles from Jacksonville, FL)
- 13 days ago
Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...
Proactively manages customer relationships by identifying financial needs, delivering solutions to meet the needs, and delivering quality customer service....
One year related experience required with customer service preferred....
Call Center Telephone Banker- Jacksonville, FL
- Jacksonville, FL
- 25 days ago
- Jacksonville, FL
- 25 days ago
, upselling or referring products Experience working in an inbound or outbound contact center (phone, chat and or video) Experience working as a Personal Banker managing high client volume Minimum Education...
- Hilliard, FL (24 miles from Jacksonville, FL)
- 30+ days ago
- Hilliard, FL (24 miles from Jacksonville, FL)
- 30+ days ago
Job Title: Customer Service Associate FT Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast...
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6373 Youngerman Cir, Jacksonville...
Demographic Data for Jacksonville, FL
Moving to Jacksonville, FL? Find some basic demographic data about Jacksonville, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Jacksonville, FL
Highest Education Level
Customer Services in Jacksonville, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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