Customer Service Jobs in Jacksonville, FL
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Retail Customer Service Associate
- Jacksonville Beach, FL (6 miles from Jacksonville, FL)
- 12 hours ago
- Jacksonville Beach, FL (6 miles from Jacksonville, FL)
- 12 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
to improvement in current role Job Requirement Customer Service Reach Out to a Recruiter Recruiter Email Phone Vinay Chaudhari ......
Pharmacy Customer Service Associate
- Macclenny, FL (21 miles from Jacksonville, FL)
- 3 days ago
- Macclenny, FL (21 miles from Jacksonville, FL)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- St Johns, FL (21 miles from Jacksonville, FL)
- 6 days ago
- St Johns, FL (21 miles from Jacksonville, FL)
- 6 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
- Ponte Vedra Beach, FL (23 miles from Jacksonville, FL)
- 7 days ago
- Ponte Vedra Beach, FL (23 miles from Jacksonville, FL)
- 7 days ago
Customer Service Associate I 3.2 3.2 out of 5 stars 840 A1a N Ste 100, Ponte Vedra, FL 32082 Part-time Dollar Tree 27,238 reviews Part-time We're seeking a Customer Service Associate to join our team...
Client Service Specialist (Teller)
- Jacksonville Beach, FL (6 miles from Jacksonville, FL)
- 8 days ago
- Jacksonville Beach, FL (6 miles from Jacksonville, FL)
- 8 days ago
Provide backup and assistance to other retail banking locations, as requested. Model and champion the Bank’s standards for exceptional customer service....
service experience (including but not limited to food service, retail, hospitality, teaching, military, or banking)OR two or more years of customer service experienceCapability to work overtime as...
Remote Work- Hilliard, FL (24 miles from Jacksonville, FL)
- 9 days ago
- Hilliard, FL (24 miles from Jacksonville, FL)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Jacksonville, FL
- 9 days ago
- Jacksonville, FL
- 9 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
- Yulee, FL (22 miles from Jacksonville, FL)
- 9 days ago
- Yulee, FL (22 miles from Jacksonville, FL)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Fleming Island, FL (16 miles from Jacksonville, FL)
- 10 days ago
- Fleming Island, FL (16 miles from Jacksonville, FL)
- 10 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Atlantic Beach, FL (20 miles from Jacksonville, FL)
- 10 days ago
- Atlantic Beach, FL (20 miles from Jacksonville, FL)
- 10 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Demographic Data for Jacksonville, FL
Moving to Jacksonville, FL? Find some basic demographic data about Jacksonville, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Jacksonville, FL
Highest Education Level
Customer Services in Jacksonville, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Customer Support
- Inventory Control
- Quality Improvement
- Loading & Unloading
- Housekeeping
- Pulling
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- Education Experience
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Payment Processing
- Client Services
- Courteous
- Customer Satisfaction
- Relationship Management
- Decision Making
- Retail
- Math
- High School Diploma
- Friendliness
- Telephone Skills
- Collaboration
- Filing
- Policy Development
- Regulations
- Multitasking
- Problem Solving
- Sales
- Staff Supervision
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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